Hotel dengan Kolam Renang di Monsal Dale

"We tried to check in early as we were at a wedding during the day. The receptionist said unfortunately this wasn’t possible despite letting other people to do so and would let us know as soon as a room was available (no one contacted us at all). They offered to hold our bags but we later just found it unattended in the reception area. When we finally were able to check in, we were given a room with one tiny fan with a window that only opened 2 inches. When we queried this with reception, they...

"It was very disappointing, we arrived midday and there was only one waiter in the bar trying to serve drinks for everyone in the bar, restaurant and around the outdoor pool. He was also taking orders for food and serving the food. He really was doing his best and could only keep apologising. To make things worse there was only one person in the kitchen!! The hotel is poorly managed and desperately needs more staff in the bar and restaurant. We were glad we didn’t stay there for dinner. The rooms...

"Was in a great location for bars and restaurants- we had a lovely quiet room and a great nights sleep. Room was cosy and had everything we needed. Lovely bathroom and easy to use amenities in the room."

"This hotel really did represent value for money on a weekend where the city was busy due to a famous comedian performing. The hotel is central and only a five minute walk from the train station. Staff helpful, communal spaces lovely for a drink in the evening. Room was roomy shower powerful with lovely toiletries provided - only one bath towel provided for 2 of us but that will have been an oversight and guess what we coped. The breakfast was ok I had to ask for more bread which then was...

"The check in was quick and helpful staff and the room was clean and a good size with good size shower. will stay here again"

"The standard double room was much smaller than expected, and the bed was two singles pushed together with a thin double topper, which made the bed very uncomfortable and lumpy. We told reception after the first night and they arranged for a better topper to be put on. If the standard double was this small then the small double must have been tiny. The bathroom was a good size though. Rooms are only cleaned if specifically requested at reception the night before. This wasn't made clear - there...

"While the Hotel is in a super location it is in need of updating. There was no drawers in the room to put clothes in and room157 had water dripping from a light fitting in the bathroom. This has obviously happened for some time as there was staining on that part of the ceiling. I reported this to reception as we checked out. There was no lu brush and we had to ask for another toilet roll as only one half used was provided. The food was average. Not somewhere we would stay again"