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"Check in took over a half and hour. The key cards didn’t work so we got stuck in the elevator for a bit and couldn’t get into our room. You “apparently “ can’t get a room here if you don’t have a credit card. Desk people looked like they hated their lives.. not friendly at all. They also charge more for parking on site than what you pay overnight to park up the street. Location is good but overall not a good experience. There was cigarette butts on our balcony in the room…room was good other than that. "

"Excellent place to stay. Close to everything "

"It was a good stay! I love going to this hotel!"

"Good friendly service, awesome choices for breakfast"

"I had a short stay but the room was spacious, everything was very clean, staff were friendly. The location is perfect for exploring downtown The breakfast in the morning was a nice bonus. I would definitely stay again."

"Beautiful stay, hotel bar and restaurant superb. Rooms were gorgeous. "

"This is our go to place in Ottawa. It is our home away from home. I would give it 10 stars if I could. Thank you to everyone at the Byward!!! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️"

"Beautiful property , loved the restaurant and the spa"

"Loved the old wou"