Hotel dekat Gunung Kusatsu-Shirane

"Lovely property, secluded but good shuttle options to ski field (less than 5 mins) and twice daily to Karuizawa. Staff were friendly - used Google translate as there were not many western travellers. Amazing Onsens - all gender seperate apart from private but open 24 hours. Food was great - and a shop for snacks, souvenirs and drinks. Great for winding down and experiencing the snow and small field close by."

"冬に行ったが内湯から露天に行く扉が凍りかかっており力強く開けないと開かず扉が外れそうになった。 当日は雪が降ってなかったので駐車場の雪かきをしっかりとしてほしかった　"

"客室でタバコが吸える部屋がある"

"湯畑、バスターミナルにも近く、スタッフの方々の対応も温かかったです。"

"El personal es muy amable y está al pendiente siempre. El hotel es muy comodo y con excelente ubicación."

"Best experience in japan"

"良かったです"

"Great quality food and Onsen. Very clean and staff was very friendly and helpful. The location is great as it is a quick walk to the Yubetake and main shopping street. We got new yukata and night clothes each day. "

"From the arrival to departure. The stay was incredible. Room was really big and traditional. Food was an experience itself both dinner and breakfast were incredible. Highlights were the private outdoor onsen. The staff was lovely and very helpful. The town is really cute at night. Would totally recommend and go back."

"Property had exposed knob and tube, which is a fire hazard for this kind of structure. Due to the age of the inn, there is no insulation. Rooms must be heated with space heaters which further increases the risk of fire. The accumulation of dust and various other contaminants triggered allergic reactions to several members of my family. On a positive note, food was very authentic and delicious. The comments and reviews need to reflect the condition of this inn."

"Very close to shibu onsen bus stop, very clean. The staff is all very nice. We were served by Suzuki-san, her English is very good, she explain all about the hotel and Shibu onsen nicely. Room is very spacious. It has indoor and outdoor onsen. Dinner and breakfast courses were fantastic and delicious. I will highly recommend to stay here when visiting Shibu Onsen"

"Such a kind staff and well managed property. If you want an authentic ski experience in the Japanese Alps, I highly recommend staying here. The included breakfast and dinner exceeded expectations and we never wanted to go anywhere else during our stay."

"An exceptional hotel. Seems like a bit of a hidden gem. The Onsen baths are incredible."

"Location was good however the room still shows it age. The most disappointing part would be the dinner and breakfast, it was rather bland and ordinary. "