Hotel dekat Mountain Mall

"Clean grounds, lobby, and room. Friendly, quick check in, walking distance to the strip. There is a fee for parking. "

"Great location. Nice modern rooms."

"The room was very clean along with the entire property. Staff was very friendly and accommodating. Would highly recommend as it is a short 2 minute walk to the strip "

"Very clean room and staff were friendly. Short walking distance to downtown restaurants and attractions. "

"Staff was nice and hotel is historic. Very authentic room with wood finishes and an updated modern bathroom with granite and new showers"

"The staff was great! We had a little mix up at check in with how much I owed bc I had a group, but the office manager came and helped and figured it out. They were very nice and helpful. The room was good and clean."

"Great view, caring staff!"

"10/10 stay! Would highly recommend staying here! Quiet area and right off the main Gatlinburg strip. Room was spotless and spacious! "

"The staff were so accommodating and friendly. My room was immaculate with everything I needed to enjoy my stay."

"Everyone here from the staff to the other guests were amazing. The only thing that happened that could be considered negative was the elevator broke down while we were on it and wouldn't open its doors. We called the front desk from a cell phone and they immediately jumped into action to ensure we were ok with our baby and that the elevator was back up and running in a timely manner. I will not fault them for the elevator as it was not their fault and we were only stuck on it for approximately 2...

"Cold refrigerator! Hot tub worked, the room was clean and the Breakfast was outstanding!"

"La habitación impecable el trato fenomenal todo muy bonito "

"Room was clean and plenty of space. Large screen TV with cable was good. Bathroom was clean. Daily maid service was available and efficient. Front desk associate was very friendly and courteous. Location is perfect right in the middle of town within walking distance of everything. Balcony overlooking the river was amazing! We will stay there again. "

" La habitación estaba impecable y un excelente servicio Volveremos "

"Amazing place. We will be back again!"

"Perfect location and loved the fireplace in the room."

"Room and facility was very clean. Staff was courteous"

"Front desk staff and bar were polite and helpful. I had a do not disturb on my door and when I opened the door I had clean towel sets in a bag. Normally I would have to go down stairs and ask but not here. It close to the convention center and the strip. Would definitely recommend."

"Wonderful time. Room was nice but a bit small. Enjoyed the property. Great location "

"Clean room, polite staff, good breakfast... Even when we stepped off the elevator, my wife said, "everything smells clean"!"