Hotel dekat Mountain Mall

"The property is in a perfect location. You can walk to anywhere you want to go in Gatlinburg. We have been coming to this hotel for many years. The staff is always helpful and friendly but we did notice this year that the rooms are getting a little tired and could use a refresh. They are clean but some of the furniture (chair in the king room) are stained and the beds are not as comfortable as they have been in the past. The rooms are very quiet which is nice. Even in the poolside rooms you...

"They don’t have enough staff in the bar. They arrived late. The hotel is new, clean and staff at the reception is very good. Nice location. "

"The room we were given. Was not at all as depicted or expected. The wall paper was peeling off the wall from water leaks. It was old. The bathroom was leaking water off a wall. There was little hot water available early am I complained they did not move us. The room smelled like sweaty Body odor. The sheets smelled weird There was a shortage of towels present . I went and got some at the desk. The balcony room shown actually looked over a construction area and some dumpsters. Oh boy, I...

"Perfect location. Clean."

"Great place to stay close to the convention center. Staff is extremely helpful and friendly."

"Fantastic!! Loved the balcony on the water the room was spacious and getting in and out with a door code made it a breeze not to keep up with a key. The breakfast was over the top delicious the French toast, blueberry pancakes and coffee was outstanding!! The dinner was even better, hats off to their chef hang on to these people and don't ever let them go!! Stephanie the bartender made us feel extremely welcomed and man can she whip up some fantastic drinks. Mandie was new and she provides...

"Close to amenities, restaurants, etc. Clean, easy access to main street."

"We had a wonderful stay at Embassy Suites Gatlinburg! The hot breakfast was plentiful with a great variety of options that accommodated both adults and kids. The staff was very friendly, the rooms were very clean, and check-in was quick and hassle-free. We definitely plan to stay here again on our next visit to the Smokies! M.B."

"My wife and I had a wonderful stay. We really enjoyed the quiet on‑site bar with its great drink selection and ended up visiting every night except Sunday when it was closed. The restaurant was only open for breakfast during our stay, which was a bit confusing, but not a deal‑breaker. We loved that the property is tucked away from downtown yet still close enough to enjoy everything. Overall, it was a great experience and we’d happily stay again."

"It was a decent stay, the thing that was bothersome was at night you really notice how loud the ac unit is plus you can hear the one above your window too. Its off the main strip but convenient to everything. We would probably stay again."

"Hotel is very clean, very nice staff. We checked out the pool area nice I know kids would love it. Chlorine overload for me. Great breakfast, vouchers included in our reservation. Room lighting: Our room was dark even with the 4 lamps in the bedding area. Maybe brighter bulbs? AC worked great. We would stay here again."

"I would definitely recommend staying here and I personally would do it again! The hotel was nice and had perfect placement at the middle of downtown which made walking the strip very accessible. We loved having a balcony too! Minutes away from GSM NP as well."

"The room had the best mattress and pillow that I have ever encountered in a motel/hotel. The room was large and very accommodating Elevators was very fast. Breakfast was god"

"Everything was wonderful. Very quiet. Organized. Family friendly. Walking distance to the main strip of Gatlinburg. Parking lot was very accessible, well lit, and felt safe. A beautiful place to stay. The only suggestion I have is maybe put something on the shower floor. It gets very slippery when showering especially when shampooing your hair."

"Great place to stay close by a lot of activities !!"

"The staff at the Bistro were very nice and helpful. Prices were on the high side but the same can be said for all of Gatlinburg. If you find you forgot something, there is a Walgreens within walking distance."

"Prima bedden, top locatie maar housekeeping en ontbijt / ontbijtzaal zeer matig, kleine ruimte om te ontbijten waardoor er te weinig plaats was om te zitten, yoghurtautomaat waar geen yoghurt in zat."

"The breakfast was delicious and offered a wide variety of options. The rooms were clean and spacious, making it a comfortable place to stay. I would definitely stay here again, but be sure to factor in the separate parking fee."

"Even though by law you are allowed to travel with service pets. Checking in we were told that if we left her in the room alone they would charge us pet fees. Not only was that embarrassing but they also lectured us on if we need a service animal we need them always. We were there for a concert and it was raining so we left her one night.3hrs. They charged us. She weighs 12 lbs. Not a scary breed! Not loud. Advertised it was a soundproof room and our suite was on the end of the hall.she is...