"It was a one night stay between our flights. Our room was fine, however, a couple of things stand out that could be improved. The first being the shuttle service, it was confusing as to which IBIS hotel we were disembarking at. No announcement was made. There was a lot of confusion surrounding that. Also as a safety concern there was a child, about 7 years old that was climbing the baggage rack, and swinging from the hand straps AS we were driving. The parents seemed unconcerned, and the driver said nothing. I would think this would be an insurance liability should anything have happened and the child was hurt. I put the full responsibility onto the inattentive parents. Second, we decided to have a drink at the bar. We sat down, got the drink list and then were forgotten for a long while. When we ordered our drinks, it seemed like the it was a novice as a binder for mixing drinks was required. We received our drink in a chipped glass as well. Not impressive for the price we paid. Next morning, the breakfast buffet was understaffed and there was a bit of chaos. The young man that was in charge was trying to be helpful, but he could only do one thing at a time. There was food, cutlery and dishes to be replenished. Tables to be cleaned as well as the guests who were confused about having to pay for the breakfast as they thought it was included on their stay. Again an extreme lack of communication."