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Ulasan untuk Homewood Suites by Hilton Munster

3 out of 5
Homewood Suites by Hilton Munster
9120 Calumet Ave, Munster, IN

Ulasan

9,0

Luar biasa

Penilaian 10 - Sangat Bagus. 242 dari 352 ulasan" "
Penilaian 8 - Bagus. 68 dari 352 ulasan" "
Penilaian 6 - Cukup Baik. 16 dari 352 ulasan" "
Penilaian 4 - Buruk. 14 dari 352 ulasan" "
Penilaian 2 - Sangat Buruk. 12 dari 352 ulasan" "

9,2/10

Kebersihan

9,2/10

Staf & layanan

8,8/10

Fasilitas

9,2/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Jared

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Rita

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This was our second time staying at this facility. Our king studio room had a sink and full-size refrigerator, which was very convenient since I brought dinner to heat in the microwave. The indoor pool and hot tub were also great fun for my grandchildren, and the provided breakfast was excellent.
Menginap 1 malam pada bulan April 2024

6/10 Cukup Baik

Ann

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Property is seemingly understaffed . called several times for towels and toilet paper.
Menginap 2 malam pada bulan April 2024

4/10 Buruk

Dustin

Bepergian bersama keluarga dan anak
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, fasilitas
This was the worst experience I’ve had at a Hilton property. Our room didn’t have any paper or plastic cups for water or coffee. The “stocked kitchen” had 1 coffee mug, 3 spoons, 3 knives, 3 bowls, a spatula and a few pots/pans. We booked our room for 2 adults, 2 kids (age 7 & 9) and got a 1 bedroom suite with a king bed and sofa bed. The sofa bed had no linens. I called to the front desk to ask for a set and was told they didn’t have any blankets. That didn’t make sense, it’s a hotel and they didn’t have linens for the sofa bed? Apparently we were expected to sleep 4 in the bed… laziness is what it sounds like to me. The pool was fine other than they had no pool towels. Breakfast was gross. The sausage links were dry and shriveled. The hash browns looked steamed. Just gross. The room was clean and the bed would have been comfortable if we didn’t have 4 people in it sharing one blanket. We would have stayed elsewhere had we known the level of service we would have experienced there.
Menginap 1 malam pada bulan Maret 2024

6/10 Cukup Baik

Brandon

Bepergian bersama keluarga
Had to change almost 2 rooms the room they had us in was beyond dirty , the second one was dirty in areas but I had housekeeping to come clean so I didn’t want to change rooms again , will not stay again !
Menginap 1 malam pada bulan Maret 2024

6/10 Cukup Baik

Thomas

Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Claudia

Menginap 1 malam pada bulan Februari 2024

8/10 Bagus

Dwayne

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
My room wasn’t ready on time other than that I enjoyed my stay
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Walter

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Februari 2024

10/10 Sangat Bagus

Javon

Bepergian bersama keluarga dan anak
Disukai: Fasilitas
We asked for towels several times and never received them
Menginap 1 malam pada bulan Februari 2024

8/10 Bagus

Michael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice n clean
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Wendy

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Beautiful, clean, and convenient!
We stayed one night while we judging for a competition. The suite was so beautiful, we wished we could stay! All the staff was warm and welcoming. Everything in the suite was clean and fresh. There is an amazing buffet breakfast. We highly recommend!
Full kitchen!
Great couch for relaxing
Spacious suite!
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Michael

Menginap 1 malam pada bulan Januari 2024

2/10 Sangat Buruk

LINDA

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The poor area was dirty to the point where they had to drain the pool while we were there.
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Brittney

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Lorna

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024

8/10 Bagus

Michael

Menginap 1 malam pada bulan Desember 2023

6/10 Cukup Baik

Arlene, Chicago

Disukai: Staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kebersihan
Elevator reeked like piss and there was dried throw up in the elevators floor and wall…even though it was a holiday weekend they stopped breakfast at 8:30
Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Erin N., Jacksonville

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The staff was very nice and the room was very clean
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Katherine

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This was close to family we were visiting and close to shopping and food.
Menginap 2 malam pada bulan Desember 2023

8/10 Bagus

Francisco

Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Tricia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We were able to check in early.
Menginap 1 malam pada bulan November 2023

4/10 Buruk

Rita

Bepergian bersama keluarga
Disukai: Fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Our room was large with a very nice kitchen, and our grandchildren enjoyed the indoor pool and hot tub. The breakfast buffet had a good selection. My dissatisfaction is with the service. We had to ask for everything (only 2 towels for the 4 of us, no hair dryer in the room, no shampoo or gel in the shower). We were not told we had to request housekeeping one day in advance and had to empty our own wastebaskets and chase down supplies like dishwasher soap and coffee pods. Not enough staff at breakfast to keep up with demand with long waits for menu items to be replenished.
Menginap 2 malam pada bulan November 2023

10/10 Sangat Bagus

alex

Menginap 2 malam pada bulan Oktober 2023

6/10 Cukup Baik

Erik

Disukai: Staf & layanan
Menginap 2 malam pada bulan November 2023

10/10 Sangat Bagus

Thomas

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Areas should be double checked
Three tablets found in different areas of the sleeping area
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Jack

Menginap 1 malam pada bulan Oktober 2023

2/10 Sangat Buruk

Jeremiah

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
bug bite my nephew had to leave the room in the middle of the night
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Derrick

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
A great stay
This was a nice spot breakfast was good room was good quietness was good location was good no complaints from me
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Chuck

Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Larry Edwards

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Awesome
Menginap 1 malam pada bulan Oktober 2023

8/10 Bagus

joe

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Fire alarm went off for several minutes 230am; no explanation.
Menginap 2 malam pada bulan Oktober 2023

2/10 Sangat Buruk

Diego

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Dirtiest Hilton Property
Very dirty. Carpet noticeably dirty with lots of stains and different type of crusty food, some may even have been old puke. Everything was very dusty. Kitchen and dinning area overall dirty and hard floor was sticky when we walked in. This property gives Hilton a bad name.
Menginap 2 malam pada bulan Oktober 2023

8/10 Bagus

Jason

Menginap 2 malam pada bulan September 2023

10/10 Sangat Bagus

Shay

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My spouse and I traveled to visit family and decided to room here. No complaints at all. The staff was friendly and accommodating. The area is safe and clean. The rooms were spacious, clean and comfortable. Breakfast selections were convenient and appreciated. Minutes away from the south suburbs of Illinois and a short drive to the city. Right by the expressway. I’d recommend this location for those seeking a clean, safe, comfortable place to stay.

4/10 Buruk

Latoya, CHICAGO

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Room 414 doesn’t have a headboard and hasn’t for a long time
Menginap 1 malam pada bulan September 2023

2/10 Sangat Buruk

William

Tidak Disukai: Staf & layanan
Menginap 2 malam pada bulan September 2023

10/10 Sangat Bagus

Susan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Tynesha

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Dora

Bepergian bersama keluarga
Disukai: Fasilitas
Clean, quiet and felt safe.
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Agustus 2023

2/10 Sangat Buruk

Jacquelyn

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
The hotel was great but the staff at night check in was rude and not helpful at all.
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Steve

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The Employees were VERY nice and helpful..!! Was quiet as it wasn't right on a thru street. Was the nicest place I'd ever been in. My room was HUGE..
Menginap 3 malam pada bulan Juni 2023

10/10 Sangat Bagus

Andrea

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great job!
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Rosario

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I like that the hotel is very clean, it is very well designed to make people feel comfortable. I loved the suite. I could put things in the refrigerator, cook, make coffee, sit at the desk, watch TV, sit on the sofa. The towels were very clean too. Everything was perfect. I didn't like that the curtains could not close completely, and the outside light was so bright I couldn't fall asleep right away. People were talking, walking, making noise, while I tried to fall asleep. And I woke up to people walking at midnight, and my daughter said people were talking at 2:30 a.m., and they woke her up. But that was not the hotel's fault.
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Olafimihan

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean rooms and available parking
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Theodore

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Juli 2023

8/10 Bagus

Amber R

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The bed closest to the bathroom in room 216 was bowed down in the middle a little. We are in our 40's but we both woke up very sore feeling.
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Mona

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It was very clean. Bed was very comfortable. Love the ceiling fan in bedroom.
Menginap 1 malam pada bulan Juni 2023