Chère Célia,Merci beaucoup d'avoir pris le temps de partager votre expérience et pour vos compliments sur notre établissement. Nous sommes toutefois désolés d'apprendre que la température de votre chambre n'était pas idéale et nous tenons à vous présenter nos plus sincères excuses pour l'inconvénient rencontré. Nous espérons vivement que, malgré ce point, nous aurons le plaisir de vous recevoir à nouveau. Cordialement,

Thank you for being our guest and for this amazing 5-star rating! We are glad to learn you had a fabulous stay at Hyatt Centric Murano Venice and we hope to welcome you back very soon. Best regards,

Thank you very much for sharing your recent experience with us, it is much appreciated!  Should you come to Murano again in the future, we would love to welcome you again.

Dear Tara, Thank you for being our guest and for sharing this lovely feedback on your stay.The Team and I look forward to welcoming you back soon. Sincerely,

Thank you for taking the time to share your feedback and for these amazing 5 stars! See you soon in Murano!

Thank you so much for posting this 5-star feedback on your recent stay with us. It is absolutely amazing to learn you had a fantastic time and the whole experience was excellent overall.We would love to welcome you again!

Many thanks for taking the time to review your experience, Pamela. We are grateful you chose to stay with us and we are glad to learn your visit was satisfactory overall. Should you visit our city again in the future, we would be happy to welcome you back.

Thank you so much for your kind words! We're delighted to hear you enjoyed the spacious rooms and felt welcomed during your stay. We look forward to welcoming you again soon!

Thank you so much for posting this 5-star feedback on your recent stay with us. We would love to welcome you again!

Dear Laurie,Thank you for being our guest and taking some valuable time to tell us more about your experience.Although we're glad to learn you had a pleasant stay overall, we're sorry to read your experience wasbelow expectations under certain circumstances. Your observations certainly are food for thought and are well received and appreciated. We strive to improve and enhance our guest experience every day and take into consideration all guest feedback, both positive and negative. Hopefully, we will have the pleasure of welcoming you back in the future to gain your entire satisfaction. Sincerely,

Thank you for your visit and for taking some time to rate your experience. We do hope to welcome you back in the future and win your 5-star rating. Sincerely,

Thank you so much for posting this 5-star feedback on your recent stay with usWe would love to welcome you again! Best regads,

Dear Lynn, Thank you for being our guest and taking some time to provide us with your valuable feedback. Although I am glad to learn your stay was enjoyable overall, I am sorry to read the room temperature was not ideal on this occasion. Hopefully we will have the pleasure of welcoming you back in the future and gain you entire satisfaction. Best regards,

Thank you for taking the time to share your feedback and for these amazing 5 stars! See you soon in Venice! Best regards,

Thank you for making our hotel your preferred choice of accommodation and for taking a moment to review your stay, which we are glad to learn was a positive and pleasurable one. The Team and I look forward to welcoming you back again soon. Sincerely,

Thank you for being our guest and for this amazing 5-star rating! We are glad to learn you had a fabulous stay at Hyatt Centric Murano Venice and we hope to welcome you back very soon.

Many thanks for taking the time to review your experience! We are grateful you chose our hotel and we are glad to learn you had a fabulous stay. Should you visit Venice again in the future, we would be happy to welcome you back!

Dear Manuel, Thank you for being our guest and taking some time to share your concerns. Indeed, our complimentary shuttle is one of the most loved services according to our guests and we appreciate it creates high expectation and we understand your disappointment related to the absence of the shuttle service. Unfortunately, as mentioned on our website, due to a motor damage, our boat was undergoing repairs in the shipyard. Our apologies for the inconvenience caused. We hope this will not prevent you from returning and giving us a second chance. Until then, we wish you only the best of travels moving forward. Sincerely,

Dear Ally,Thank you for taking a moment to review your recent experience at Hyatt Centric Murano Venice which we are glad to learn was a positive and pleasurable one.On a negative note, are very sorry to learn your stay was impacted by the presence of pigeons. However, we would like to reassure you that the management has always taken this problem very seriously. Control measures are carried out several times over the year with the purpose of limiting pigeons around the property as much as possible. Unfortunately, it is impossible to avoid them totally. Once again thank you for your time, we hope to welcome you back very soon.  Sincerely,

Thank you for taking the time to share your impressions on your experience at Hyatt Centric Murano Venice, it is much appreciated!  Should you visit ourcity again in the future, we would love to welcome you back. Sincerely,

Dear Anthony, Thank you for being our guest and taking some time to share your concerns.Indeed, our complimentary shuttle is one of the most loved services according to our guests and we appreciate it creates high expectation and we understand your disappointment related to the absence of the shuttle service. Unfortunately, as mentioned on our website, due to a motor damage, our boat is currently undergoing repairs in the shipyard. Our apologies for the inconvenience caused.We hope this will not prevent you from returning and giving us a second chance. Until then, we wish you only the best of travels moving forward. Sincerely,

Thank you very much for taking the time to share details of your experience and for this 5-star rating. Hopefully, we will have the pleasure of welcoming you back at Hyatt Centric Murano Venice on one of your journeys. Sincerely,

Merci beaucoup d'avoir choisi Hyatt Centric Murano Venice et d'avoir partagé vos impressions sur le séjour. Ce serait un plaisir de vous accueillir une nouvelle fois au sein de notre hôtel.

Thank you so much for choosing our property and posting this 10 out of 10 feedback on your recent stay with us. It is absolutely amazing to learn you had a fantastic time and the whole experience was excellent overall. Should you visit Murano again in the future, we would be happy to welcome you back.

Dear Alexander, Thank you very much for choosing Hyatt Centric Murano Venice and for your recommendation. We are glad to learn you had a 5-star experience and we hope to welcome you back to the island of the glassmakers very soon. Best regards,

Thank you for making our hotel your preferred choice of accommodation and for taking a moment to review your stay, which we are glad to learn was a positive and pleasurable one. The Team and I look forward to welcoming you back again soon.

Thank you so much Catherine for sharing this wonderful 10-star feedback on your recent stay at Hyatt Centric Murano Venice! We truly hope to welcome you again on one of your journeys. Kind regards,

Dear Catherine, Thank you for being our guest and for these 5 stars!It makes us happy to see that we were able to meet your expectations and would love to welcome you again for another stay on the island of the glass-makers. Best regards,

Nous vous remercions d'avoir choisi notre hôtel et d'avoir pris le temps de nous faire part de vos impressions sur votre séjour. Nous sommes désolés de lire que votre expérience n'a pas été entièrement satisfaisante et nous aimerions vous présenter nos plus sincères excuses pour les inconvénients rencontrés. Les manquements que vous exposez ne reflètent aucun cas les standards de qualité et de service que nous nous attachons à fournir quotidiennement. Nous espérons avoir l'opportunité de vous recevoir à nouveau et de vous offrir une expérience plus favorable et en lien avec vos attentes.Cordialement,

Thank you for making our hotel your preferred choice of accommodation and for taking a moment to review your stay, which we are glad to learn was positive overall. The Team and I look forward to welcoming you back again soon.

Thank you, Darren, for taking a moment to review your experience on the island of the glass-makers. I am glad to learn your experience was positive overall. We hope to see you again at Hyatt wherever your travel plans will take you next. Best regards,

Thank you for your visit and for taking some valuable time to rate your experience. We do hope to welcome you back in the future and win your 10-star rating.Sincerely,

Dear Adriana, Thank you for making our hotel your preferred choice of accommodation and for taking a moment to review your stay, which we are glad to learn was a positive and pleasurable one. The Team and I look forward to welcoming you back again soon.

Thank you for choosing our property on your recent trip to Venice and for taking some time to rate your experience. We are glad to learn your stay was enjoyable overall and would be delighted to see you here again. Best regards,

Dear Praveen, Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that your stay was comforting and that you enjoyed every aspect of it. It is particularly rewarding to know that our staff was able to contribute to your positive experience with their helpful assistance.We appreciate your choice to stay with us and look forward to the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,Valentin RöttgerGeneral Manager

Cher Billiet, Nous tenons à vous remercier d'avoir pris le temps de laisser une évaluation. Nous sommes désolés de constater que votre expérience n'a pas été à la hauteur de vos attentes. La satisfaction de nos clients est notre priorité, et nous prenons chaque retour au sérieux. Si vous avez des préoccupations spécifiques que vous aimeriez partager, n'hésitez pas à les partager. Nous espérons avoir l'opportunité de vous accueillir à nouveau dans le futur et de surpasser vos attentes. Cordialement, on behalf of Valentin Röttger - General Manager

Thank you for being our guest and for this amazing 10-star rating, Janelle!We are glad to learn you had a fabulous stay at Hyatt Centric Murano Venice and we dpo hope to welcome you back very soon. Best regards,

Many thanks for taking the time to review your experience. We are grateful you chose to stay with us and we are glad to learn your visit was satisfactory overall. Should you visit Murano again in the future, we would be happy to welcome you back. Best regards,

Thank you for making Hyatt Centric Murano Venice your preferred choice of hotel. We are glad to learn your stay was enjoyable overall and would be delighted to see you here again. Sincerely,

Thank you so much for posting this 5-star feedback on your recent stay with us. It is absolutely amazing to learn you had a fantastic time and the whole experience was excellent overall.We would love to welcome you again! Sincerely,

Many thanks for taking the time to review your experience.We are grateful you chose to stay with us and we are glad to learn your visit was satisfactory overall. Should you visit Venice again in the future, we would be happy to welcome you back!

Thank you for making our hotel your preferred choice of accommodation and for taking a moment to review your stay, which we are glad to learn was a positive and pleasurable one. The Team and I look forward to welcoming you back again soon.

Thank you for your visit and for taking some valuable time to rate your experience.We do hope to welcome you back in the future and win your 5-star rating.

Thank you for taking the time to rate your experience at Hyatt Centric Murano Venice, it is much appreciated!  Should you come to Murano again in the future, we would love to welcome you again. Best regards,

Thank you so much for posting this 5-star feedback on your recent stay with us. It is absolutely amazing to read you had a fantastic time and the whole experience was excellent overall. Many thanks for acknowledging the Team and the service provided. We would love to welcome you again!

Thank you for being our guest and for this amazing 5-star rating! We are glad to learn you had a fabulous stay at Hyatt Centric Murano Venice and we hope to welcome you back very soon. Best regards,

Thank you very much for being our guest and rating your experience, which we are thrilled to learn was a 5-star one! Should you plan another visit to our city, we hope that Hyatt Centric Murano Venice will be your choice of hotel once again.

Thank you for evaluating your stay at Hyatt Centric Murano Venice and for being our guest. We regret to hear your recent stay was not pleasurable and below expectations and we send our sincere apologies for the inconvenience occurred. This is not the level of service we generally provide, and it certainly does not meet our standards either. Your comments will be shared with the appropriate team members so we can take action to prevent these issues from happening again. Hopefully, we will have the opportunity to welcome you again in the future and regain your trust.  Best regards,