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Ulasan untuk Mercure Nadi

3.5 out of 5
Mercure Nadi
Queens Road, Martintar, Nadi

Ulasan

7,2

Bagus

Penilaian 10 - Sangat Bagus. 159 dari 906 ulasan" "
Penilaian 8 - Bagus. 357 dari 906 ulasan" "
Penilaian 6 - Cukup Baik. 231 dari 906 ulasan" "
Penilaian 4 - Buruk. 102 dari 906 ulasan" "
Penilaian 2 - Sangat Buruk. 57 dari 906 ulasan" "

7,2/10

Kebersihan

7,8/10

Staf & layanan

6,8/10

Fasilitas

6,6/10

Kondisi & fasilitas properti

7,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Pratima Devi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
The service was great. Had asked for a room move and it was done straight away. The room service was good but the condition of bathroom was not the best. The vanity top damaged and shower had mould. Also shower screen is not big enough as the water leaks through. Breakfast was great. Overall good would come back.
Menginap 5 malam pada bulan Mei 2024
Tanggapan dari Jack pada tanggal 16 Mei 2024
Dear Pratima Devi,Thank you for taking the time to provide us feedback.I am truly sorry that your experience did not meet your expectations, please allow me to express my most sincere apologies.At Mercure Nadi, we strive to provide a superior stay experience for every guest, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the concerns raised and to prevent any future occurrence.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind RegardsJack WorkGeneral ManagerMercure Nadi

10/10 Sangat Bagus

Kensuke

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Quiet, clean enough and super convenient area
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Jack pada tanggal 7 Mei 2024
Dear Kensuke,Thankyou for taking the time to provide us with positive feedback.We look forward to your next stay with us.Kind RegardsJack WorkGeneral ManagerMercure Nadi

6/10 Cukup Baik

Anil

Bepergian bersama keluarga
There is no shuttle service between airport and hotel. Room was okay but nothing extraordinary. Dinner was hopeless quality and overpriced! Avoid eating there if you can. Okay for 1 nite stay if you're transitting Nadi.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Jack pada tanggal 6 Mei 2024
Dear Anil,Thank you for taking the time to provide us feedback. We don't provide Airport shuttle transfers, this is common knowledge and this information is available on the website. So sorry that your culinary experience was not as you had expected. This I have addressed with the hotels Executive Chef as we work on avenues to improve this aspect of our offering. We hope your next stay will be much more pleasant than the previous one.Kind Regards Jack WorkGeneral ManagerMercure Nadi

4/10 Buruk

Ravinesh

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Poor customer service cockroches in Bathroom On bed as well Twice our room door was left opened when I was not around. Air-conditioning not working very noisy couldn't sleep reported to manager on duty nothing was done to fix Air-conditioning. I will Not stay again or recommend anyone for this hotel.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Jack pada tanggal 1 Mei 2024
Dear Ravinesh,I am truly sorry that your experience did not meet your expectations, please allow me to express my sincere apologies.At Mercure Nadi, we strive to provide a superior stay experience for every guest, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the concerns you have raised and prevent any future occurrence.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind RegardsJack WorkGeneral ManagerMercure Nadi

6/10 Cukup Baik

Christopher

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The hotel is ok, bute very old and just average maintained. It's ok for the price you pay. But don't expect to much.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Jack pada tanggal 1 Mei 2024
Dear Christopher,Thank you for taking the time to provide us with feedback.We hope your next stay will be more pleasant than the previous one.Kind RegardsJack WorkGeneral ManagerMercure Nadi

8/10 Bagus

Mohammed

Disukai: Staf & layanan
Overoll was good stay
Menginap 4 malam pada bulan April 2024
Tanggapan dari Jack pada tanggal 1 Mei 2024
Dear Mohammed,Thank you for taking the time to provide us with feedback.We hope your next stay will be much more pleasant than the previous one.Kind Regards Jack WorkGeneral ManagerMercure Nadi

6/10 Cukup Baik

Ravineshwar

Menginap 4 malam pada bulan April 2024
Tanggapan dari Jack pada tanggal 20 Mei 2024
Dear Ravineshwar,Thank you for taking the time to provide us with feedback.We hope your next stay will be much more pleasant than the previous one.Kind Regards Jack WorkGeneral ManagerMercure Nadi

8/10 Bagus

Jason

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The Mercure Hotel is a good place to stay with everything close by. The staff are friendly especially at breakfast, pool and tennis court is good, the only problem we had was at dinner time the bar staff couldn’t add up and always over charged us for our meals and drinks,
Menginap 13 malam pada bulan April 2024
Tanggapan dari Jack pada tanggal 24 Apr 2024
Dear Jason,We appreciate the time you have taken to provide us with feedback.I will share your feedback with the team and I am sure your feedback will serve as an encouragement to all our staff. I have also noted your comment on being overcharged. I have addressed this with the relevant Manager and I can assure you we have addressed this with the relevant staff. Thank you for sharing your experience and we hope your next visit will be much more pleasant than the previous one.Kind Regards Jack WorkGeneral ManagerMercure Nadi

8/10 Bagus

Aaliya

Menginap 6 malam pada bulan Maret 2024
Tanggapan dari Jack pada tanggal 2 Mei 2024
Dear Aaliya,Thankyou for taking the time to provide us with feedback.We hope your next stay will be much more pleasant that the previous one.Kind RegardsJack WorkGeneral ManagerMercure Nadi

8/10 Bagus

Dean

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
W
Menginap 5 malam pada bulan April 2024
Tanggapan dari Jack pada tanggal 10 Apr 2024
Dear Dean,Thank you for taking the time to provide us with feedback.We hope our next stay will be much more pleasant than the previous one.Kind RegardsJack WorkGeneral ManagerMercure Nadi

8/10 Bagus

Caitlin

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas
The staff were so lovely and the food was delicious (both breakfast and dinner!!). My friend and I spent our 4 days there relaxing and drinking pina coladas, and taking advantage of the pool, the hammock and daybeds by the pool, and even added in a visit to their spa spa. For what we got, our spa package was so lovely - we loved the massage and facial! We had a great visit :)
Menginap 3 malam pada bulan April 2024
Tanggapan dari Jack pada tanggal 8 Apr 2024
Dear Caitlin,Thank you for taking the time to provide us with positive feedback.We look forward to your next stay with us.Kind RegardsJack WorkGeneral ManagerMercure Nadi

8/10 Bagus

Natalia

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas
Tidak Disukai: Kebersihan
Tile groutsare all dutry and moldy. The rooms need the renovation. They look tired and outdated.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Jack pada tanggal 8 Apr 2024
Dear Natalia,Thank you for taking the time to provide us with positive feedback.We look forward to your next stay with us.Kind RegardsJack WorkGeneral ManagerMercure Nadi

10/10 Sangat Bagus

Nikesh

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 7 malam pada bulan Maret 2024
Tanggapan dari Jack pada tanggal 8 Apr 2024
Dear Nikesh, Thank you for taking the time to provide us with positive feedback.We look forward to your next stay with us.Kind RegardsJack WorkGeneral ManagerMercure Nadi

8/10 Bagus

Raymond

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great pool and garden area. Lot of road noise.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Jack pada tanggal 3 Apr 2024
Dear Raymond,Thank you for taking the time to provide us with favorable feedback.We hope your next stay will be much more pleasant than the previous one.Kind RegardsJack WorkGeneral ManagerMercure Nadi

6/10 Cukup Baik

Ronald

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 7 malam pada bulan Maret 2024
Tanggapan dari Jack pada tanggal 21 Mar 2024
Dear Ronald,Thank you for taking the time to provide us with feedback.We hope your next stay will be much more pleasant than your previous one.Kind RegardsJack WorkGeneral ManagerMercure Nadi

8/10 Bagus

Seema, Plumpton

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Jack pada tanggal 8 Apr 2024
Dear Seema,Thank you for taking the time to provide us with positive feedback.We look forward to your next stay with us.Kind RegardsJack WorkGeneral ManagerMercure Nadi

6/10 Cukup Baik

Olivia

Disukai: Staf & layanan
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Jack pada tanggal 18 Mar 2024
Dear Olivia,Thank you for taking the time to provide us with feedback.We hope your next stay with us will be much more pleasant than the previous one.Kind RegardsJack WorkGeneral ManagerMercure Nadi

8/10 Bagus

Desmond

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti
The buffet breakfast was good The other meals on the menu were not good at all.
Menginap 7 malam pada bulan Februari 2024
Tanggapan dari Jack pada tanggal 4 Mar 2024
Dear Desmond,Thank you for taking the time to provide us with feedback.Please note I have addressed this matter with the Head Chef, as we are working on avenues to improving the current All Day and Dinner menus.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind RegardsJack WorkGeneral ManagerMercure Nadi

6/10 Cukup Baik

Vaitele

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I recommend this for short stays. Its close to resturants and shops. A drive away from Wailoloa beach and airport. Room was clean and tidy. The staff and service are always good. Vinaka
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Jack pada tanggal 26 Feb 2024
Dear Vaitele,Thank you for taking the time to provide us with feedback.We hope your next stay will be much more pleasant than the previous one.Kind RegardsJack WorkGeneral ManagerMercure Nadi

2/10 Sangat Buruk

Ashton, Wolli Creek

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Jack pada tanggal 26 Feb 2024
Dear Ashton,Thank you for taking the time to tell us about your recent stay experience at Mercure Nadi. I am truly sorry that your experience did not meet your expectations, please allow me to express my sincere apologies.We appreciate you sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future.Kind RegardsJack WorkGeneral ManagerMercure Nadi

8/10 Bagus

Seema, Plumpton

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I didnt like the first room i was given. Was corner room next to stairs Smelt bad. Floors wet. Phone not working Air con noisy Rooms 126 and 127 was nice Thank you
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Jack pada tanggal 22 Feb 2024
Dear Seema,Thank you for taking the time to provide us with feedback.We are addressing the concerns you have highlighted and pleased that you were satisfied with the rooms that were re-assigned to you.We hope your next stay will be much more pleasant than the previous one.Kind RegardsJack WorkGeneral ManagerMercure Nadi

8/10 Bagus

Maria

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Not bad to stay if you’re just staying for a night between flights. The breakfast was delicious by the way
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Jack pada tanggal 19 Feb 2024
Dear Maria,Thank you for taking the time to provide us with feedback.We hope your next stay will be much more pleasant than the previous one.Kind Regards Jack WorkGeneral ManagerMercure Nadi

10/10 Sangat Bagus

Taharia

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Jack pada tanggal 14 Feb 2024
Dear Taharia,Thankyou for taking the time to provide us with feedback.We look forward to your next stay with us.Kind RegardsJack WorkGeneral ManagerMercure Nadi

8/10 Bagus

Kula

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Breakfast included - eliminates the stress of thinking about the first meal of the day.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Jack pada tanggal 14 Feb 2024
Dear Kula,Thank you for taking the time to provide us with positive feedback.We look forward to your next stay with us.Kind Regards Jack WorkGeneral ManagerMercure Nadi

10/10 Sangat Bagus

Prashant

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Its a decent property woth decent facilities for a comfy stay
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Jack pada tanggal 8 Feb 2024
Dear Prashant,Thank you for taking the time to provide us with positive feedback.We look forward to your next stay with us.Kind RegardsJack WorkGeneral ManagerMercure Nadi

10/10 Sangat Bagus

Kyla

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Short and sweet stay.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Jack pada tanggal 8 Feb 2024
Dear Kyla,Thank you for taking the time to provide us with feedback.We looking forward to welcoming you back in the near future.Kind Regards Jack WorkGeneral ManagerMercure Nadi

6/10 Cukup Baik

Kenichi

Traveler bisnis
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Jack pada tanggal 7 Feb 2024
Dear Kenichi,Thankyou for taking the time to provide us with feedback.We hope your next stay will be much more pleasant than the previous one.Kind RegardsJack WorkGeneral ManagerMercure Nadi

4/10 Buruk

Ashwin

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Overcharging for such an old property The room smelled of musky old furniture in general To towel hanger was broken and left hanging unsecured to the wall the soap dispenser was broken the patio door was a real struggle to open
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Jack pada tanggal 7 Feb 2024
Dear Ashwin,Thank you for taking the time to provide with feedback.I am truly sorry that your experience did not meet your expectations, please allow me to express my most sincere apologies.At Mercure Nadi, we strive to provide a superior stay experience for all our guests , therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the concerns you have highlighted to prevent any future occurrence.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind RegardsJack WorkGeneral ManagerMercure Nadi

10/10 Sangat Bagus

Emma

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Welcoming to entering and leaving the property. Friendly staff and felt at rest. Thoroughly enjoyed the stay.
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Jack pada tanggal 5 Feb 2024
Dear Emma,Thank you for taking the time to provide us with positive feedback.I will definitely share your feedback with the Team, and I know it will serve as an encouragement to all the staff,.We look to welcome you back to Mercure Nadi in the not too distant future.Kind RegardsJack WorkGeneral ManagerMercure Nadi

8/10 Bagus

KwangWoo

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Wifi is week but it is understandable because overall wifi situation is poor in Fiji. Paw paw in morning buffet was good. It is convenient to get money exchange at the reception desk.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Mercure Nadi Team pada tanggal 29 Jan 2024
Dear KwangWoo,Thankyou for taking the time to provide us with feedback.We look forward to your next stay with us.Kind RegardsMercure Nadi Team

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Thank you Double Tree!
The resort was amazing! Spacious and generous size for the villa rooms, very clean and air con on point. The service of staff was great, the food options awesome and overall facilities fantastic. Downside is the beach aside from that would recommend.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Jack pada tanggal 29 Jan 2024
Thank you we look forward to your next stay.

6/10 Cukup Baik

René Guy

Room can be renovated a litle beat.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Jack pada tanggal 29 Jan 2024
Dear Rene Guy,Thank you for taking the time to provide us with feedback.Yes, definitely, we have plans for such projects this year.We look forward to your next stay with us.Kind RegardsJack WorkGeneral ManagerMercure Nadi

2/10 Sangat Buruk

Huynh anh thu

Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Jack pada tanggal 29 Jan 2024
Dear Huynh anh thu,Thank you for taking the time to provide us with feedback.We hope you will give us another opportunity to welcome you back, in the near future.Kind RegardsJack WorkGeneral ManagerMercure NadiKind RegardsJack WorkGeneral ManagerMercure Nadi

8/10 Bagus

Pradeep

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel Mercure Nadi.
Friendly and helpful staff. Rooms clean, service daily. Location is good - central
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Jack pada tanggal 29 Jan 2024
Dear Pradeep,Thank you for taking the time to provide us with feedback.We look forward to your next stay with us, in the not too distant future.Kind Regards Jack WorkGeneral ManagerMercure Nadi

10/10 Sangat Bagus

Kathlene

Menginap 5 malam pada bulan Desember 2023
Tanggapan dari Jack pada tanggal 29 Jan 2024
Dear Kathlene,Thank you for taking the time to provide us with positive feedback.We look forward to your next stay with us.Kind RegardsJack WorkGeneral ManagerMercure Nadi

6/10 Cukup Baik

Lee

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Jack pada tanggal 29 Jan 2024
Dear Lee,Thankyou for taking the time to provide us with feedback.We look forward to your next stay with us.Kind Regards Jack WorkGeneral ManagerMercure Nadi

2/10 Sangat Buruk

Alan

Menginap 9 malam pada bulan Desember 2023
Tanggapan dari Nadi pada tanggal 29 Jan 2024
Dear Alan,Thank you for your feedback.We hope you will give us another opportunity to welcome you back in the near future.Kind RegardsJack WorkGeneral managerMercure Nadi

6/10 Cukup Baik

Kay

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas
The friendly staffs made the checkin so easy for us. My daughter enjoyed the pool a lot. The hotel was old but the location was handy to everything. Continental buffet breakfast was good, a lot of options and the omelette man did a great job! The only 2 things bothered us were the flies and the noisy aircon!
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Jack pada tanggal 2 Feb 2024
Dear Kay,Thank you for taking the time to provide us with feedback.At Mercure Nadi, we strive to provide a superior stay experience for all our guests, therefore your feedback is very important to us. Please rest assured we are taking the appropriate measures to address the concerns you have raised. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind RegardsJack WorkGeneral ManagerMercure Nadi

8/10 Bagus

René Guy

Bepergian bersama keluarga dan anak
Disukai: Fasilitas, kondisi & fasilitas properti
Good stay at teh Even Hotel! Thank!
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Jack pada tanggal 7 Jan 2024
Dear Rene Guy,Thankyou for taking the time to provide us with feedback.We hope to welcome you back in the not too distant future.Kind Regards Jack WorkGeneral ManagerMercure Nadi

6/10 Cukup Baik

Lorne, Calgary

Bepergian bersama teman
Disukai: Kebersihan
The breakfast was good. The rooms were clean. The staff was friendly. The only issue we had was that there were children playing loudly on the playground until past midnight.
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Jack pada tanggal 18 Des 2023
Dear Lorne, Thank you for your honest feedback regarding your recent stay at Mercure Nadi. We are glad to hear that you enjoyed the breakfast, clean rooms, and friendly staff. We understand that children can sometimes be loud, and we apologize for any inconvenience this may have caused. At Mercure Nadi we strive to provide an enjoyable and relaxing atmosphere for all our guests, and we will use your feedback to improve our services in the future. Thank you once again for taking the time to share your valuable comments with us. We hope you give us a chance to provide you with a better experience in the future.Kind RegardsJack WorkGeneral Manager Mercure Nadi

8/10 Bagus

Michaela

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Other than the rooms needing updating, this hotel was a good place to base ourselves before and after a multi day stay on one of the islands. The restaurant is good and staff helpful, and with breakfast included it is worth the price.
Tanggapan dari Jack pada tanggal 14 Feb 2024
Dear Michaela,Thank you for taking the time to provide us with feedback.We have taken note of the concerns you have raised and working on avenues to addressing it.We hope your next stay will be much more pleasant than the previous one.Kind RegardsJack WorkGeneral ManagerMercure Nadi

8/10 Bagus

marlese

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great local feel
The location is great for a real local feel of Nadi. The free breakfast was amazing, I am American so I love all curry, dahl, and cassava chips, and yummy fruit. I got bit by bugs in the room, the plumbing leaked in the sink of the bathroom and the pillows covers smelled like perfume. I would stay again though.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Jack pada tanggal 18 Des 2023
Dear marlese,Thank you so much for the time taken to review your stay with us at Mercure Nadi. We are pleased to hear that you enjoyed the local feel you experienced and that our free breakfast was amazing. We understand your concerns regarding the bugs, plumbing and pillows, and we realize such issues can detract from a pleasant experience. We strive to provide all our guests with an enjoyable stay, and truly apologize if we have not met expectations on this occasion. Once again, thank you for your feedback, and we hope to have future opportunities of welcoming you back. Kind RegardsJack WorkGeneral ManagerMercure Nadi

10/10 Sangat Bagus

IKE

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Jack pada tanggal 18 Des 2023
Dear IKE,Thank you for taking the time to provide us with feedback.We hope your next stay with us will be much more pleasant than the previous one.Kind RegardsJack WorkGeneral ManagerMercure Nadi

8/10 Bagus

Rebecca

Disukai: Kebersihan, staf & layanan
Menginap 6 malam pada bulan November 2023
Tanggapan dari Jack pada tanggal 5 Des 2023
Dear Rebecca,Thank you for taking the time to provide us with feedback.We trust your next stay will be much more pleasant than the previous one.Kind Regards Jack WorkGeneral ManagerMercure Nadi

8/10 Bagus

Emmanuel

Ok
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Jack pada tanggal 5 Des 2023
Dear Emmanuel,Thank you for taking the time to provide us with feedback.We hope your next stay will be much more pleasant than your previous one.Kind RegardsJack WorkGeneral ManagerMercure Nadi

10/10 Sangat Bagus

Shukriti

Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice plaz to stay
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Jack pada tanggal 18 Des 2023
Dera Shukriti,Thank you for taking the time to provide us with feedback.We look forward to your next stay with us, in the not too distant future.Kind Regards Jack WorkGeneral ManagerMercure Nadi

6/10 Cukup Baik

Lolohea

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Made a last minute booking as Tokatoka were full for the night. Really happy with staff who were accommodating. The pricing is very good free breakfast which is always nice. Clean rooms, strong AC, clean bathrooms. Really nice pool area eating areas.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Jack pada tanggal 5 Des 2023
Dear Lolohea,Thank you for your kind words and for choosing the Mercure Nadi for your stay. We are pleased to hear that our staff was accommodating and that you enjoyed the clean rooms, strong AC, and clean bathrooms in addition to our free breakfast. We particularly pride ourselves on our pool area and eating areas here at the Mercure Nadi as we strive to provide a pleasant atmosphere for our guests. We appreciate your positive review and hope that you will choose us again in the near future.Kind Regards,Jack WorkGeneral ManagerMercure Nadi

10/10 Sangat Bagus

Lily

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice stay, clean room and shared areas. The rooms are a bit outdated, but it’s clean and has everything we need. The staff is very kind, helpful, and polite.
Menginap 4 malam pada bulan November 2023
Tanggapan dari Jack pada tanggal 26 Nov 2023
Dear Lily, Thank you for your kind feedback. We are delighted to hear that you found our rooms clean and that our staff was helpful and polite. We strive to maintain the highest standards of cleanliness throughout the hotel and provide excellent customer service. We appreciate you sharing your experience with us and we hope to have the pleasure of hosting you again in the near future. Yours sincerely, Jack WorkGeneral ManagerMercure Nadi

10/10 Sangat Bagus

Michael

Menginap 1 malam pada bulan November 2023
Tanggapan dari Jack pada tanggal 23 Nov 2023
Dear Michael,Thank you for sharing your recent stay experience with us.We hope your next stay will be much more pleasant than the previous one.Kind RegardsJack WorkGeneral ManagerMercure Nadi

4/10 Buruk

Bal

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Old needs renovation room
Menginap 1 malam pada bulan November 2023
Tanggapan dari Jack pada tanggal 22 Nov 2023
Dear Balab, Thank you for sharing your experience with us at Mercure Nadi. We take all feedback very seriously as it is our priority to provide our guests with the best possible experience during their stay. While we understand your concerns about the need for renovation in some rooms, we strive to maintain an atmosphere of comfort and convenience for all of our guests. Our goal is to ensure that each and every one of our guests enjoys their stay with us and we thank you for giving us this opportunity. Once again, thank you for taking the time to provide your feedback and we hope that you would choose Mercure Nadi again in the future. Yours sincerely, Jack WorkGeneral ManagerMercure Nadi