Heidihof Hotel offers a true mountain escape with a peaceful garden and welcoming terrace. Enjoy WiFi, dedicated luggage storage, and coworking spaces between outdoor adventures. The revitalized atmosphere perfectly complements nearby snow sports activities.
Reviews
9.89.8 out of 10
Exceptional
Popular amenities
Parking included
Free Wi-Fi
Air-conditioning
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Check-in start time: 3 PM; check-in end time: 5:30 PM
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Special check-in instructions
The front desk is open daily from 8:00 AM - 5:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
We should mention
This property does not have any lifts
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is required for transport to and from this property
Frequently asked questions
Is Heidihof Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Heidihof Hotel?
Self-parking is free at this property.
What time is check-in at Heidihof Hotel?
Check-in start time: 3 PM; check-in end time: 5:30 PM. After-hours check-in is not available.
What time is check-out at Heidihof Hotel?
Checkout is at 10 AM.
Where is Heidihof Hotel located?
Situated in the mountains, this hotel is within a 15-minute walk of Happo Information Center and Happo-one Adam Gondola. Happo One Sakka Ski Lift and Hakuba Iwatake Ski Resort are also within 3 mi (5 km). Hakuba Station is 26 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Excellent staff, very welcoming and friendly! Great location and easy access to the mountains. The breakfast was delicious! I would recommend staying here, and I will definitely go back if I return.
Highly recommend: Extremely charming place to stay, quiet location, still convenient short walk to Hakuba Base Camp bus stop or to Happoone Nakiyama lifts. Also short walk to several restaurants for dinner. Elegant Breakfast, changes daily, was so delicious! Room had all the needed amenities, and common area heated ski-room ensured we had warm, dry gear every morning.
Hotel Heidi hof was an amazing place to stay with the most wonderful staff and service. Always so helpful with any questions. t was an amazing location for bus services to ski resorts and an easy walk to a ski resort.
The staff were wonderful, at all times they were happy and helped us with every request we made. One of our party dislocated his shoulder in a snowboarding accident, and they went far and above to make sure he felt comfortable.
The breakfast is easily the best I have had included at any hotel. Every day was a different selection of warm bread/croissants, some fruit, yoghurt and a breakfast meal.
Their amenities are perfect for the price, the ski room is large and heated so that all your gear can get dry before the next day. The onsen has both a male and female section and all the times I went, the temperature was just right.
If I come back to Hakuba, staying here is an easy choice.
Heidi Hof is a lovely chalet, which is family run. It is close to the ski areas and also to Echoland where there are multiple dining options.
The family is extremely friendkly. They will help out with transport, restaurant reservations and general advice.
The food is excellent.
Dinner is a 5 course French cuisine based delight.
We have now stayed with them 4 times and look forward to being able to stay there again.
There is an Onsen at he lodge which is wonderful to soak in after a day skiing.
This is a family owned hotel run by a couple and their daughter. They went out of their way to make you welcome. Breakfast and dinner was first class, however if you booked breakfast and dinner then check that is what you are getting and there was a mix up between hotel and hotels.com as to whether dinner was included.