Ryokan in Nagano Prefecture

Amazing stay for my birthday with my gf. It was so nice to have a quiet place to stay with 3 private baths. They were so beautiful and relaxing to use (even at 2am xD). Hiriko (hopefully i spelt that write :/) was amazing and was around to help when needed. They even got someone to pop over and collect our luggage. Food was amazing too. Will definetly be coming back next year.

Traditional property with aircon in the room and very comfortable mattresses for on the floor sleeping. Enclosed balconies with lovely views and private onsen available. The food was excellent and the owner went out of his way to help us with sightseeing when we told them we did not have a car. Highly recommended!

My wife and I stayed here on our honeymoon and thoroughly enjoyed the experience. The room was very spacious. The staff sets up traditional futon mattresses while you're at dinner, and these are very comfortable. The en-suite onsen is truly luxurious as promised, although be sure to look up steps for how to shower/prepare if you have not done one before! They also open up the main onsens for private use between 10pm and 6am (during the day they're gender-restricted). The food was...

Everything was perfect.

We booked the Shibu Hotel as part of our plan to visit the nearby Snow Monkey Park. The quality of the hotel sevice was immediately evident when they provided a car to collect us from the station. They then drove us to the Snow Monkey Park and arranged to collect us when we had finished our visit. (In passing, the Snow Monkey Park is a 'must see' in the winter - spectacular views of dozens of macaque monkeys enjoying the hot thermal springs.) On our return to the hotel, we were 'immersed' in the...

This is a FANTASTIC hotel, we stayed for just 2 nights, but wished we could have stayed longer. I don't usually rate hotels on any site, actually this is my first ever rating. But it deserves a 5 star rating. Very helpful, delicious food, warm cosy room, super clean, all in all a top place.

The hotel and staff were amazing and more than we could have expected. No question was too silly and no request was out of the question. It was really easy to get to aswell, just a 6 minute walk from the train station. Even though it was so close the area and hotel was still so quiet and very very peaceful. K the concierge was so patient with us, as not local speakers, and was just so thoughtful in his explanations of the hotel and local area as well as organising transport and tips for the...

Onsen was excellent with a great view of the valley.. evening meals well worth the half board

A bit of a culture change for the uninitiated, but this hotel is incredible. The staff are super friendly and helpful. Breakfasts are just lovely and served in a traditional environment that sets you up for the day. Wish we could have stayed for longer.

Hi these gems are very rare, the people are incredible, the food is amazing you feel incredibly special, and nothing is too much trouble. A highlight of our trip to Japan.

This was our first ryokan experience and we couldn’t have been more impressed. The staff were fantastic, the kaiseki dinner and breakfast were incredible and our room, with a private Onsen, was stunning. The area around the hotel is so picturesque. We had a great time exploring the streets, in our provided yukata, trying all the public onsen. We will certainly be back to Shibu Onsen

Had a lovely stay at this Ryokan and would highly recommended it. Staff were kind & accomandating and made sure I felt welcome as a solo traveller. When they heard I intended to visit the monkey park the day I arrived, they especially arranged for transportation to take me there. The ryokan is english-friendly, especially my server for dinner who could hold a conversation. Food featured local ingredients and was excellent.

It was a beautiful place to stay with a lovely room and a modern bathroom attached. The old style was really beautiful with the dark wood. The staff were so friendly and helpful. We stayed 4 nights and used it as a base for Kamikochi and the wasabi farm and cycle in Azumino as well as the Castle in Matsumoto itself.

Absolutely amazing experience. The room had a Onsen bath on the balcony overlooking the lake. The service included dinner and breakfast in a private room with amazing local food and a lovely waitress who spoke decent English and explained every dish to us. There is also a lovely open rooftop Onsen. The room is large and very comfortable like an apartment. All of the staff were amazing. Fantastic

Really positive experience. Staff were excellent. Never did find the free coffee that was advertised (and would have made things truly perfect) but overall this was a delightful, peaceful stay.

This hotel was an incredible experience from the moment we arrived at the station where a staff member of the hotel was waiting to pick us up with a shuttle to the hotel without us even requesting that service. We were greeted with a warm welcome at this beautiful hotel with green tea, shown to our beautiful room and the lovely staff explained the amenities available. The room was comfortable, the multicourse meal that evening was top quality and because of the special occasion we were surprised...

We were looking for a more traditional Japenese experience whilst also wanting to see the Snow Monkeys and this place did not disappoint! Free shuttle from the station to the hotel and we were greeted by very lovely staff members who gave us really useful info on the hotel and the onsen’s within the village. The hotel comes with 9 onsen’s which you can book and get private use through ur the day (no need to book after certain times, you just enter and lock the door). The hotel is also part of...