Search Hotels Near Naperville Yard Indoor Sports Complex, Chicago

"The room was clean and quiet. The staff was ver professional and friendly. The breakfast was good."

"Room was clean. They were remodeling the hotel but rooms are currently older rooms."

"I’ll start by saying, don’t be fooled by the beautiful pictures and reviews posted on Expedia. This property is in dire need of updating. When you first enter, you are graciously greeted by Gee, a lively, happy concierge. The lobby has been renovated and is a lovely gathering space with a modern bar and sitting area. The front desk agent, Hamilia, was friendly and quick check in. This all sounds lovely, until you get to your room… we booked the 11th floor panoramic room for a special weekend away for my husband and I. Upon opening the door, you were hit with cold musty, marijuana odiferous air. The panoramic view was beautiful, but I couldn’t get past the smelly, 63 degree temperature. We instantly turned up to heat. The bathroom was dated with peeling paint in the tub, an open packet of soap on the counter and “something “ in the sink drain. Seemed like it wasn’t even cleaned after the last guests. The carpet, furniture, drapes were old, and the bed had the worst creaking when sat on. After half an hour, the room was not any warmer so we went down to tell them. Maintenance was going to look at it as we went to dinner. Arriving 2 1/2 hours later, our room was… 63 degrees. Talked to Hamilia again, who had maintenance address the issue again. He turned off the blowers and dropped off a space heater and promptly left without waiting to see if it worked. The heater did NOT even turn on. The hotel was sold out with only a room with 2 twin beds and for half price “for our inconven"

"They had to go breakfast bags for people needing to leave. Staff went the extra miles Le in every way."

"Property was pet friendly and the staff was nice. Only issue was the room next to us was arguing all night and someone set the fire alarm off in the middle of the night. "

"They advertised having a bar, but what they have is a beer and wine dispenser. You have to put money on a card and use it at the machine. If you don’t use all the money it is not refunded. Great breakfast and very comfortable rooms"

"It was really nice having a small kitchen and seperated sleeping space. The sliding barn door on the bathroom did not provide any privacy. The bed mattress was extremely soft and the pull-out mattress on the sofa sleeper was awful. The complimentary breakfast was excellent."

"Fantastic location "

"Hotel was nice. Staff was nice enough. The nightly reception is always a great amenity. I thought it was weird they only had cable channels. What hotel doesn’t offer streaming nowadays? Especially an Embassy Suites? We planned to order room service and stream a show and we couldn’t so that was disappointing. The room service was ok - food was cold but tasted good. Otherwise the stay was enjoyable and the facilities and staff were good."