Cari Serviced Apartment di Napili-Honokowai

"Beautiful place to stay, hidden Jem will always come back."

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"The room was exceptionally clean. The staff was friendly and accommodating. The kitchen had anything you could ask for. It was spacious and comfortable. We wished that at check in we would’ve been given more information about the property amenities and discounts that were available for restaurants on the property and nearby, but we only found out about it at the very end of our trip. We didn’t have beach view, but the beach itself was stunning. Overall, the property was everything we wanted and...

"**ONE OF THE WORST HOTEL MANAGEMENT EXPERIENCES WE'VE HAD** We gave Royal Lahaina every opportunity to address our experience privately and even escalated it to their management company, with no response. We stayed for a week in June 2026 with two rooms. Three days before check-in, the hotel couldn't locate our confirmed reservation. After more than TWO HOURS on the phone, manager Gretchen told me they couldn't accommodate our requests, suggested we "book a better hotel like the Montage or the...

"Beautiful location! Could use some TLC in the hallways that feel cold and some touch up throughout that make it look dated and not taken care of. But you’re not there for baseboards and hallways so I am splitting hairs! Location is stunning, staff remarkable and attentive, and plenty for kids to do."

"Great property very close to everything"