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Reviews of Toyoko Inn Kintetsu Nara Ekimae

3 out of 5
Toyoko Inn Kintetsu Nara Ekimae
16-1, Nishi-mikado-cho, Nara, Nara

Reviews

8.0

Very good

Rating 10 - Excellent. 136 out of 463 reviews" "
Rating 8 - Good. 226 out of 463 reviews" "
Rating 6 - Okay. 74 out of 463 reviews" "
Rating 4 - Poor. 18 out of 463 reviews" "
Rating 2 - Terrible. 9 out of 463 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kit Mui Valencia

Liked: Cleanliness, staff & service
Good location for everything
Stayed 3 nights in Apr 2024
Response from 東横INN近鉄奈良駅前 on 10 Apr 2024
Thank you very much for staying at our hotel the other day.We look forward to seeing you soon on your next visit.

4/10 Poor

JORGE

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We book a non smoker room. And they give us a ash tray to sleep in. Thanks the fragrance and ac max help
Stayed 1 night in Sep 2023
Response from 東横INN近鉄奈良駅前 on 24 Sep 2023
Thank you very much for staying at our hotel the other day.

10/10 Excellent

Mike

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay.
Stayed 1 night in Apr 2023
Response from 東横イン近鉄奈良駅前 on 21 May 2023
この度は、東横イン近鉄奈良駅前をご利用いただき誠にありがとうございます。この度の滞在にご満足いただけ、大変嬉しく存じます。またのお越しを心よりお待ちいたしております。

10/10 Excellent

Shinichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021

8/10 Good

Seprényi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Very convenient location just at Nara Park and the Kintetsu station. The room was convenient but not big. The breakfast was Spartan due to Covid. Although there is no parking facility at the hotel, there is a big parking lot right next to it, which is convenient for travellers with car.
Stayed 1 night in Dec 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located reasonably close to the deer park in Nara, the rooms are quite small but it was conveniently located and I have no complaints with the cleanliness, the staff's friendliness, and the hotel services.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Bed was too firm. Spacious bathroom. Breakfast adequate.
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, near the attractions and restaurants.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Booking says check-in at 3 pm but at the facility they said check in is at 4 pm .. this was really inconvenient.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

8/10 Good

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel's location and service are very good. I will book this hotel for next trip.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Very conviniant location. For the price great hotel.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

8/10 Good

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay in this hotel. The bed is as hard as wood floor, and the lobby smells terrible.
Stayed 1 night in Aug 2018

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Close and convenient to station, deer park, shopping area, etc.
Stayed 2 nights in May 2018

8/10 Good

Navneet

Liked: Cleanliness, property conditions & facilities
Convenient location and modest prices
I stayed here for 4 nights. Check in was a big problem as I was low on sleep and had to wait for 4 hours before I could get my room. I felt they could have helped me out despite the strict check-in time. The single rooms are quite small and luckily I'm a small person myself but I can easily see that it would br a problem for someone larger than I. That said, all amenities were provided and the room was clean. Morning breakfasts are not amazing but they are hearty with usually two rice varieties and soup and some salads. Vegetarians might have to contend with the plain rice and bread. There's a bakery next door where you can get more choice. The hotel is right opposite Kintetsu Nara station, so it is super convenient for travelling. Also within walking distance to several sites and temples.
Stayed 5 nights in May 2018

8/10 Good

Antonio Jr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfying

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Check out time is 10am, earlier than other hotels/inns. I stayed an extra hour and got charged 1280yen. However it's super close to the kintetsu nara station which is a plus
Stayed 1 night in Nov 2017

8/10 Good

Spencer

Liked: Cleanliness, staff & service, room comfort
nice good size room, good there is a division wall to separate the 2 beds space with it's own TV, desk, hair dryer, fridge..etc. I like it! The breakfast tastes good and enjoyable. FREE Drinkable hot / cool water at reception floor!!
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4pm check in time is very late and they don't allow early check ins unless you pay to be a member.
Stayed 2 nights in Oct 2017

2/10 Terrible

Rson, Hong Kong

Disliked: Staff & service, room comfort
Location is great and that is the only thing!
I stayed in over 50 hotels in Japan before and this was definitely my worse experience. The only good thing was its location opposite to Kintetsu Nara Station. 1. Check in time @ 4pm and Check out time @ 10am isn't exactly convenient compared to other Japanese chained hotels. 2. The front desk told me due to security reason (whatever..), they couldn't help me to keep something in their freezer and their attitude was highly unsympathetic. The staff just preferred to stick by the rules of Hotel and couldn't careless about the customer feelings. I had requested in other budget to luxury hotels to use their freezer and 99% of them was willing to help. 3. I wanted to leave one medium size suitcase at the hotel for 3-4 days, as I will be coming back for another night, Staff also said NO. 4. Due to delayed flight, I arrived very late in the next morning, Around 10am on the second day while I was sleeping, front desk woke me up saying housekeeping will have to clean my room as it wasn't clean yesterday (technically wrong), and due to "Security Reasons" again I cannot be in my room, told them repeatedly I was sleeping, but they insisted. Got so annoyed and just put down the phone.15 minutes later, woken up for the second time, and this time they said they don't have to clean my room. Honestly, in what hotel on this planet, the hotel will kick a customer out of their bed and room to do housekeeping even the customer refused repeatedly. OMG, how ridiculous can it get !!!!!!!!!
Stayed 3 nights in Oct 2017

4/10 Poor

??

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from 東横INN近鉄奈良駅前 on 28 Apr 2024
この度はご宿泊頂き誠にありがとうございます。また、多くのホテルの中からお選び頂き、心より感謝いたします。これからも、お客様に末永くご愛顧頂けるようスタッフ一丸となり、より一層努力して参りますので、どうぞ宜しくお願い申し上げます。

10/10 Excellent

Izumi

Business traveller
Liked: Cleanliness, staff & service, amenities
いいホテルでした！
Stayed 1 night in Apr 2024
Response from 東横INN近鉄奈良駅前 on 22 Apr 2024
この度は、数あるホテルの中より当ホテルにご宿泊頂きありがとうございます。今後も多くの方に選ばれるホテルになるよう取り組んでまいります。お客様の又のご来館を心よりお待ち申し上げます。

8/10 Good

??

Liked: Amenities
無料貸し出しのガウンのボタンが取れた物が多かった。 スタッフが親切だったのは良かった。
Stayed 1 night in Apr 2024
Response from 東横INN近鉄奈良駅前 on 21 Apr 2024
この度は当ホテルにご宿泊頂き誠にありがとうございます。また、多くのホテルの中から当ホテルをお選び頂き重ねて御礼申し上げます。これからもお客様よりいただきましたご感想を参考にさせていただき、よりご満足頂けるサービスを提供できますようスタッフ一同努力して参ります。是非またのお越しをスタッフ一同心よりお待ち申し上げます。

10/10 Excellent

Rika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
近鉄奈良駅や商店街からも近くスタッフさん達の対応も親切でよかったです ありがとうございました
Stayed 1 night in Apr 2024
Response from 東横INN近鉄奈良駅前 on 17 Apr 2024
この度は当ホテルにご宿泊賜りまして誠に有難う御座いました。又、お忙しい中時間を割いてご投稿頂きました事、重ねて御礼申し上げます。今後とも多くのお客様に感動と満足を与えられるようスタッフ一同精進して参ります。お客様のまたのご利用心からお待ち申し上げます。

8/10 Good

Takako

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方も親切で、ホテルも綺麗で清潔で良かったです。
Stayed 1 night in Apr 2024
Response from 東横INN近鉄奈良駅前 on 17 Apr 2024
この度は当ホテルをご利用いただきまして誠にありがとうございます。また、その際のご感想をお寄せいただき、心より感謝いたします。これからもお客様のご評価を励みに、よりご満足いただけるよう努力して参ります。是非またのお越しをスタッフ一同心よりお待ち申し上げます。

8/10 Good

Tomoko

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from 東横INN近鉄奈良駅前 on 17 Apr 2024
この度はご宿泊頂き誠にありがとうございます。また、多くのホテルの中からお選び頂き、心より感謝いたします。これからも、お客様に末永くご愛顧頂けるようスタッフ一丸となり、より一層努力して参りますので、どうぞ宜しくお願い申し上げます。

8/10 Good

Hiroshi

Stayed 1 night in Apr 2024
Response from 東横INN近鉄奈良駅前 on 28 Apr 2024
この度は、数あるホテルの中より当ホテルにご宿泊頂きありがとうございます。今後も多くの方に選ばれるホテルになるよう取り組んでまいります。お客様の又のご来館を心よりお待ち申し上げます。

10/10 Excellent

QIN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
良かった
Stayed 2 nights in Apr 2024
Response from 東横INN近鉄奈良駅前 on 4 Apr 2024
この度はご宿泊頂き誠にありがとうございます。また、多くのホテルの中からお選び頂き、心より感謝いたします。これからも、お客様に末永くご愛顧頂けるようスタッフ一丸となり、より一層努力して参りますので、どうぞ宜しくお願い申し上げます。

8/10 Good

KUROBE

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from 東横INN近鉄奈良駅前 on 26 Mar 2024
この度はご宿泊頂き誠にありがとうございます。また、多くのホテルの中からお選び頂き、心より感謝いたします。これからも、お客様に末永くご愛顧頂けるようスタッフ一丸となり、より一層努力して参りますので、どうぞ宜しくお願い申し上げます。

8/10 Good

Yoko

Liked: Cleanliness, amenities, property conditions & facilities
3回目の宿泊でした。施設はやや古さを感じます。 サービスはシンプルですが、アメニティの充実など細やかな配慮があって過ごしやすいです。なんといってもアクセスに最高の立地。奈良に行く機会があったらまた利用します。
Stayed 3 nights in Mar 2024
Response from 東横INN近鉄奈良駅前 on 25 Mar 2024
この度は当ホテルをご利用いただき誠にありがとうございます。また、その際のご感想をお寄せいただき重ねてお礼申しあげます。快適にご滞在いただけた様子を拝察し大変嬉しく感じております。是非またのお越しをスタッフ一同心よりお待ち申し上げます。

10/10 Excellent

Maki

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
荷物を持って歩くのが大変なので、チェックイン前に荷物を預けれるので助かりました。
Stayed 1 night in Mar 2024
Response from 東横INN近鉄奈良駅前 on 25 Mar 2024
この度は当ホテルをご利用いただき誠にありがとうございます。また、その際のご感想をお寄せいただき重ねてお礼申しあげます。今後も多くのお客様に選ばれるホテルを目指し精進して参ります。お客様のまたのご来館を心よりお待ち申し上げます。

6/10 Okay

fumio

Stayed 2 nights in Mar 2024
Response from 東横INN近鉄奈良駅前 on 25 Mar 2024
この度はご宿泊頂き誠にありがとうございます。また、多くのホテルの中からお選び頂き、心より感謝いたします。これからも、お客様に末永くご愛顧頂けるようスタッフ一丸となり、より一層努力して参りますので、どうぞ宜しくお願い申し上げます。

10/10 Excellent

Chiharu

Liked: Cleanliness, staff & service, property conditions & facilities
タバコは吸わないが、喫煙ルームしか空いてなくて、泊まったが、部屋もバスルームもキレイで、スタッフさんも親切な感じで！とても良かった。
Stayed 3 nights in Feb 2024
Response from 東横INN近鉄奈良駅前 on 29 Feb 2024
この度は当ホテルへのご宿泊、誠にありがとうございました。又、お忙しい中ご投稿頂きまして重ねて御礼申し上げます。今後とも多くのお客様に寄り添ったおもてなしができるよう尽力して参る所存です。お客様のまたのご利用を心からお待ち申し上げます。

8/10 Good

Satomi

Liked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

Asahi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

fumio

Stayed 2 nights in Feb 2024
Response from 東横INN近鉄奈良駅前 on 21 Feb 2024
この度はご宿泊頂き誠にありがとうございます。また、多くのホテルの中からお選び頂き、心より感謝いたします。これからも、お客様に末永くご愛顧頂けるようスタッフ一丸となり、より一層努力して参りますので、どうぞ宜しくお願い申し上げます。

8/10 Good

YUKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔で過ごしやすかったです。
Stayed 1 night in Feb 2024
Response from 東横INN近鉄奈良駅前 on 19 Feb 2024
この度は当ホテルをご利用いただきまして誠にありがとうございます。また、その際のご感想をお寄せいただき、心より感謝いたします。今後とも多くのお客様に寄り添ったおもてなしができるよう尽力して参る所存です。お客様のまたのご利用を心からお待ち申し上げます。

8/10 Good

Kwok Leung

Liked: Cleanliness, staff & service, property conditions & facilities
交通便捷，附早餐很好
Stayed 1 night in Feb 2024

8/10 Good

HIROSHI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝ご飯が以前に比べて少々物足りないか。
Stayed 1 night in Feb 2024
Response from 東横INN近鉄奈良駅前 on 5 Feb 2024
この度はご宿泊頂き誠にありがとうございます。また、多くのホテルの中からお選び頂き、心より感謝いたします。朝食に関しまして、貴重なご意見ありがとうございます。お客様からのご意見を元にサービスの改善により一層精進して参ります。またのお越しを心よりお待ちいたしております。

8/10 Good

Takanori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from 東横INN近鉄奈良駅前 on 4 Feb 2024
この度は、数あるホテルの中より当ホテルにご宿泊頂きありがとうございます。今後も多くの方に選ばれるホテルになるよう取り組んでまいります。お客様の又のご来館を心よりお待ち申し上げます。

8/10 Good

jirou

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックインが遅くなりましたが気持ちよく対応して頂きました。
Stayed 1 night in Jan 2024
Response from 東横INN近鉄奈良駅前 on 31 Jan 2024
この度は当ホテルをご利用いただきまして誠にありがとうございます。また、その際のご感想をお寄せいただき、心より感謝いたします。今後とも多くのお客様に寄り添ったおもてなしができるよう尽力して参る所存です。お客様のまたのご利用を心からお待ち申し上げます。