Hotel Menerima Tamu LGBT di Naranjito

"No vallan lejos el servicio pésimo y la administración es una mal influencia para el turismo en puesto rico"

"The vallet guys were awesome and the front desk as well , my only issue is that we were in the 10th floor , right below the restaurant so we can here everything all day all night and the room was next to the elevator. Also they never changed my bed sheets not once other than that the hotel and location were beautiful."

"Servicio personalizado y atentos."

"Take out ginormous spiders from room"

"The hotel gives boho Tulum style, the pool was small and didn’t seem like it was cleaned daily. The room was also small, the shower was tricky to adjust water temp wise and needs some updating. I stayed 3 nights housekeeping stopped once the first night when I was in the room so only left towels. The beach is on the other side of the highway about a 7 min walk. Once entering the beach there is a person there that can set up chairs and an umbrella. The breakfast was inconsistent, they set it up...

"The rooms were cleaned every morning as well as freshly made beds and towels. The staff were friendly and very helpful. The service was great."

"En la mañana amanecimos sin agua y llame al encargado el Se. Rodolfo y fue nada su ayuda . Le solicité un reembolso ya que tenía compromisos en el área y tenía que resolver y me dijo que me iba a devolver la llamada y aún no me ha llamado."

"I was not able to gain entry into a room that I paid for after many attempts. There were 2 separate guests that were not provided with a room number other rooms. Several attempts were made to make contact with the property manager with the phone number that was provided but no one responded. I’m requesting a refund"