MUKUBA HOTEL, set in a regional park, offers practical comforts like dry cleaning and laundry services. The property features a main outdoor pool, a children's pool, two bars for evening drinks, and free WiFi to keep everyone connected throughout their stay.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Pool
Breakfast included
Parking included
Free Wi-Fi
Restaurant
Bar
Sign in to view eligible discounts and perks. More rewards for more adventures!
Information provided by the property may be translated using automated translation tools
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 50.0 per day.
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Valentine's Day (14 February) Gala Dinner per adult: USD 800
Valentine's Day (14 February) Gala Dinner per child: USD 400 (from 12 to 16 years old)
We have included all charges provided to us by the property.
Optional extras
Rollaway bed fee: USD 50.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
We should mention
This property does not have any lifts
Frequently asked questions
Does MUKUBA HOTEL have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is MUKUBA HOTEL pet-friendly?
No, pets are not allowed at this property.
How much is parking at MUKUBA HOTEL?
Self-parking is free at this property.
What time is check-out at MUKUBA HOTEL?
Checkout is at noon.
Where is MUKUBA HOTEL located?
Situated in a regional park, this hotel is within 6 miles (10 km) of Ndola Golf Course, Ndola Mosque and Copperbelt Museum. Levy Mwanawasa Sports Stadium is 6.5 mi (10.4 km) away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
It was very clean, nice, and beautiful! I loved those impalas who walked around the premises and the peacocks! Loved the clean rooms with all the new bedings and nice and comfortable furniture! Loved it!!! It was much better than my expectations!
Dear Sir/Madam,
I am writing to formally lodge a complaint regarding my recent stay, which was booked through Hotels.com.
While Hotels.com is generally a reliable platform, my experience at the hotel was extremely disappointing and stressful due to poor handling of payment verification and communication.
Upon arrival for check-in, I was asked to wait for over one hour while the hotel attempted to confirm my payment. Despite presenting clear proof of payment, I was repeatedly asked to provide the same information multiple times. I was informed that I could remain at the hotel while they tried to confirm the payment with Hotels.com.
The following day, I was advised that the accountant wanted to speak with me. I went to the reception and waited for more than 30 minutes; however, he did not attend. I was then informed that I would need to pay again because the hotel claimed that payment from Hotels.com had not been received. I explained that this is the payment method I consistently use and that if there was an issue, the hotel should contact Hotels.com directly or allow time for the payment to be processed. I also showed proof indicating that the payment was still “in progress.”
Despite this, I continued to be pressured to make an additional payment. Furthermore, I was asked to pay extra for breakfast for another person, which added to the frustration of the situation.
Overall, the experience was unprofessional, inconvenient, and far below acceptable hospitality standards.