Near West End hotel guide. Accor Hotels hotel in Near West End, Richmond

"The staff are very friendly and helpful. My room was spacious and conveniently located. I would stay again."

"Still waiting for my $50 incidental deposit to be refunded and the valet parking overcharged me for an overnight is 38 and some change when I looked at my bank account they had charged me $75 and some change for just one overnight stay. "

"There was no accommodation for disabled or handicapped visitors the toilet was very not even a toilet helper to help no handicapped rails in bathroom my sister had knee and hip surgery and I requested a handicapped room and breakfast was fair no fruit only green apples I will not be staying at this hotel again Hilton was next door same price I do visit short pump twice a year for shopping was planning a ladies fellowship next year will not be using this hotel"

"Another great stay! Staff always helpful, rooms impeccable."

"Yes"

"It is a lovely place to stay, but for the price, could use some updates. "

"Wonderful stay. Close to shopping. Staff are the best. Onsite laundry and gym useful. 1 bedroom King Suite with kitchen was perfect for my stay. "

"Exceptional service. The hotel was beautiful and located centrally. "

"You get what you pay for, however I've seen the improving. It's comfortable. The only real issue is the out of order elevator, especially when you're on the 6th then 5th floor. "