Search Hotels Near Neelankarai Beach, Chennai

"Didn’t use the pool"

"I recently stayed at The Leela Palace Chennai, and while we faced several challenges during our stay, I would especially like to appreciate Duty Manager Arghya Sarkar. We had issues with the room, AC, and food service, which left us quite disappointed initially. However, when we met Mr. Arghya Sarkar, everything changed in terms of how we felt as guests. He was extremely polite, patient, and genuinely attentive. He took the time to listen carefully to our concerns without interruption and handled the situation with professionalism and empathy. In hospitality, problems can happen — but what truly matters is how they are handled. Mr. Sarkar’s calm demeanor, respectful communication, and sincere effort to make things right made a real difference to us. Because of people like him, we would still consider coming back to The Leela. Thank you, sir, for restoring our faith and for showing what true hospitality looks like🙏"

"1. The hotel room did not have a working phone. 2. Very delayed room service. 3. The food was below average. 4. The rooms were very claustrophobic. "

"Did not use Pool or Spa"

"wonderful place ! Clean rooms ~ great atmosphere. "

"NOTHING........I actually CAN NOT believe you people represent this hell hole. I will be putting it all over social media how shocking everything was! Nothing like the pictures at all. No towels, No toilet paper, no clean linen, filthy, disgusting even bathroom. Shocking unfriendly management and no working fridge. That Expedia actually represents them is shocking you should be embarrassed. I let yesterday at 12. I sat at airport till my flight at 1:30 this morning. My money should be reimbursed on property burnt to the ground. "