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"Payment was completed in advance through Expedia. It was surprising that the hotel claimed the VAT wasn't paid through Expedia and charged us for it upon arrival. The price listed on Expedia is therefore misleading and it should be clear that it excludes VAT."

"great quiet mountain hotel. slippers would be nice instead of flip flops."

"Amazing relaxing stay… room was big with a beautiful terrace with sun beds with an amazing view. Very clean. Staff were incredibly friendly really made you feel welcome. And the food was probably the best I have eaten…. Massive voices with the most delicious produce. The spa was also very good, loved my massage"

"Very friendly staff, clean rooms, great location"

"Everything is not good. The room is not cleaning and the service is ugly."

"Hotel and staff are amazing"

"do not go in weekends, was nightmare"

"Hala at the front desk was friendly and very helpful. When we needed something like robes or towels the staff was very attentive. The room was spotless and spacious. The bed and bedding was so comfortable we slept late every morning. Great shower and nice products. Loved the big sink:) The hot tubs were delightful. The patio was a nice place to sit outside. They can use a few more umbrellas and perhaps get the corners when sweeping- not sure what that feathery stuff was:(. Loved this place and...

"good price for excelent location , large room , great condition , really nice breakfast in a restaurant nearby"

"安息日と言うことで、部屋をグレードアップしてくださったようでした。"

"Fabulous all around."

"Wish there was a laundry room available."

"Excellent place, And the view from the room was wow. Only problem was , in the shower , suddenly came hot hot hot water, that really burn me. Then Cold cold cold water after. This was uncomfortable at all. All the rest was amazing. Highly recommended"

"מנתור בית אורן מקום שליו ונעים. בסיטואציה ההזויה במדינתנו, לפגוש את אנשים נעימים ונדיבים זה כל כך נחוץ. המקום עצמו מטופח ונקי, שופע בירוק ובצמחיה טבעית מקומית. האולם המרכזי שהוא גם הקבלה וגם מקום להתכנסות לארוחות, אסתטי מאוד. הצוות מאיר פנים ואדיב, יש תחושה של זרימה באויר... הגענו בערב בו התקיימה הופעה של מוזיקאית מחו"ל, והוזמנו להיכנס ללא תוספת תשלום. החדר עצמו צנוע ומצויד בכל מה שצריך - מקרר, קומקום, מקלחון וחדר נוסף עם ג'קוזי מפנק, ומיטה רחבה ונוחה. ישבנו במרפסת לארוחה עם חתול חמוד. מה...

"I needed a place to stay in Haifa for a couple of nights, and the Hotel Marom was great, and didn't break the bank. Marina and her team were kind, spoke great English, and were very accommodating. Located in the middle of the city on a hill, WAZE was able to get me there and back every time with ease. "

"Beautiful hotel with amazing views of Haifa. In a safe and convenient location. Highly recommended."