New Castle hotel guide. Marriott Hotels & Resorts hotel in New Castle, Pennsylvania

"The room was clean"

"The staff were very helpful and accommodating."

"We booked this hotel because we were attending a basketball tournament. Upon arrival we were not notified that there was no hot water for the entire hotel. We did not realize until we returned from the tournament to shower. I then went to the front desk for more information where i was told the manager was unavailable, there was no estimated resolution and they could not do anything for us. They also mentioned they had received multiple complaints from other guest but still did not inform anyone of the issue. I was told someone from the hotel would reach out to me within 1 week. I still have not heard back from anyone nor has any type of refund or resolution been offered. I booked my stay with 3 children and we did not have hit water for the entire duration of our stay. This hotel was booked for the convenience of location to our tournament and the assumption that BASIC amenities would be provided. Appalled by how the situation was handled. Absolutely would not recommend! "

"Breakfast menu was fresh, but not to my taste. The items were not always hot and you could tell the eggs were powdered. "

"The hotel staff is great but the rooms were dated and sheets spotted"

"Hotel recently got updates. Room was clean. Not bad for the price. "

"Hotel was great. The staff was outstanding. I would definitely stay there again. It’s very convenient to get to Pittsburgh and do everything that we wanted to do. The only thing I can say bad about the place is the toilet that we had in our room did not fill all the time we had to take the back off and adjust it manually ourselves a few times."

"Had a check-in after midnight, went quick and knew everything I needed to know. Great night staff."

"Clean room. Great restaurant and bar. Huge beautiful lobby where we could have fun with friends and teammates. "