Search Hotels in New Floresta, Boca Raton

"This was by far the worst hotel experience I've ever had. From the moment we checked in, it was a disaster. The front desk staff, especially Troy, was rude and unprofessional. We were initially given the wrong room, forcing us to return to the front desk to have it corrected. Once we got into the room, the issues only got worse. There were small roaches throughout the room, visible mold in the bathroom, and the air conditioning unit stopped working. When I tried calling the front desk to speak with a manager about these concerns, my calls were disconnected intentionally twice. We booked two nights and ended up leaving a day early. Troy at the front desk was especially unhelpful and dismissive. Overall, the lack of cleanliness, maintenance, and basic customer service was extremely disappointing. I would not recommend staying here."

"Clean rooms "

"just a bit of ocean visible. "

"They are in the process of updating old couches and chairs! Much of the furnishings are old but the hotel is clean and is a convenient location! The views are either the intracostal or the ocean! Both are enjoyable except for the strait ahead view of the ocean( old ugly short buildings). However, it is a very acceptable place to stay if you can’t afford the ritz or Marriott!"

"The Sonesta was great and the staff wonderful. Food ok, beach access great. My only recommendation is turnoff the music at night. They have music playing all night and it is medium to loud. Not a good sleeping environment. Nice hotel. MM"

"Pool"

"Yes shops nearby. "

"Such a great experience at this hotel. It is my go to hotel when staying in Fort Lauderdale. It is always reliable, staff are amazing, and accommodating to your stay. Can’t wait to be back! "

"They charge 360 for cleaning close that’s supposed to be back in same day back 2 days later they charge a daily resort surcharge of $60 that should of been explained upfront they also charge a huge fee for parking Place sucks staff house keeping at 5pm at night waste of money and just charge for no reason "