New Rochelle hotel guide. Hersha Hospitality hotel in New Rochelle, New York

"Eve"

"✨"

"A good hotel, clean and a respectful staff. Easy going on every day that we stayed."

"El desayuno excelente, la ubicación es perfecta está cerca de todo, definitivamente vamos a regresar, lo único que me pareció un poco tedioso es los elevadores por el sistema que tienen para subir y bajar se bloquean y toca esperar varios minutos. Pero por todo lo demás excelente.👌"

"The dj was good for night time"

"The entire place is outdated by more than 5 decades. The cleanliness is awful. They have put no effort into the maintenance of the property and rely solely on location (it’s only perk). Staff is less than tolerable not even giving the vouchers for breakfast we were owed- or when we bought a 4$ water from their vending machine and received tea instead they said to contact the vendor as opposed to giving us a water for exchange. The heat was not working in the room and it was freezing- the faucets leaked and windows were allowing the cold air to come in. Everything is ancient so the sounds of the city are very loud. The carpet hasn’t been changed (or anything else for that matter) in 50+ years. Terrible terrible place. Book elsewhere. The location isn’t remotely worth it."

"Great location, especially for broadway shows. Friendly staff, clean room and bathroom. No frills, but everything we needed. "

"Everything was perfect staff as always is very accommodating and responsive to any requests. This is my go to place in New York."

"The hotel needs some work. Lobby looks nice but as soon as you get near elevators you see it’s not very clean and walls are very beat up. Elevators hold maybe 3-4 people and it takes forever to get to your floor. The rooms are dingy and dusty. The A/C sucks and it’s either freezing or hot. No in between. Very loud at night with construction happening all night long. Horrible water pressure in showers. As we were leaving for the airport a worker in the lobby tried to convince us to take a “discounted taxi” through the hotel and took us out to an unmarked SUV and said it would be $75. We said no and took a taxi instead for $60. "