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Virgin Hotels New York City

5.0 star property
An urban sanctuary near Madison Square Garden where travelers discover delicious dining, rejuvenating spa treatments, and spectacular New York City panoramas

Choose dates to view prices

Virgin Hotels New York City in Manhattan offers a lively retreat with two restaurants, a seasonal outdoor pool, and a 24-hour fitness center. The Exhale Spa provides deep-tissue massage and aromatherapy for travelers seeking refreshment after exploring the city.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is Rp4.426.500
Rp5.852.541 total
includes taxes & fees
25 May - 26 May

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 109 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 40.16 per accommodation, per night.
  • A damage deposit of USD 100 will be collected before check-in.
  • This property's damage deposit is payable via a secure link and is due within 24 hours after booking. Advance payment of the damage deposit is required to check in.

We have included all charges provided to us by the property.

This property's listed general deposit for incidentals is refundable via credit card after check-out.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 40 to 125 per person
  • Valet parking fee: USD 75 per day
  • Pet fee: USD 109 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from 18 May to 27 September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Virgin Hotels New York City have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Virgin Hotels New York City?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Virgin Hotels New York City on 25 May 2026 start from Rp4.426.500, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Virgin Hotels New York City pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 109 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Virgin Hotels New York City?

Valet parking is available for USD 75 per day.

What time is check-in at Virgin Hotels New York City?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Virgin Hotels New York City?

Checkout is at noon.

Where is Virgin Hotels New York City located?

Located in Manhattan, this luxury hotel is within a 10-minute walk of Empire State Building and Madison Square Garden. Times Square and Grand Central Terminal are also within 1 mi (2 km). 28 St. Station (Broadway) is only a 2-minute walk and 34 St. Station (Herald Square) is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Amenities

8.8

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 2279 out of 3402 reviews
Rating 8 - Good. 537 out of 3402 reviews
Rating 6 - Okay. 286 out of 3402 reviews
Rating 4 - Poor. 159 out of 3402 reviews
Rating 2 - Terrible. 141 out of 3402 reviews

Reviews

Verified

10/10 Excellent

Corbin T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the city is incredible! Clean room, good breakfast, i recommend this hotel
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Tira

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and great breakfast and staff.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great layout and amazing views. Comfortable beds. Good location.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and very helpful! Rooms are very nice!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Kelly Collins

Amazing service and friendly staff. Such a nice location and the views from our rooms were stunning. I highly recommend this hotel.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Sandra Gonzalez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, amazing views, highly recommend
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view. Clean and functional room. Spacious for new york.
Stayed 8 nights in Apr 2026
Verified

8/10 Good

ERIC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and decent room in terms of size and furnishings. Clean and functional bathroom
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Dajah

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great view, friendly staff
Stayed 1 night in Feb 2026
Verified

8/10 Good

Ingrid

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed my stay the spa was a treat perfect location
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great. Rooms are spacious and well equipped. Staff was all great. Rooftop bar/lounge has an amazing view of the Empire State Building
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

SHEILA

Liked: Cleanliness, amenities, property conditions & facilities
Very nice clean hotel with beautiful views!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

carlos

Liked: Cleanliness, amenities, property conditions & facilities
Great service from all the staff. Beautiful and clean hotel. El cielo restaurant is out of this world!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jacob

Amazing view and wonderful amenities in a perfect Midtown location. Definitely will stay here again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kameron

Liked: Cleanliness, staff & service, amenities
Super duper location, wonderful room. Perfect view.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
Great view, staff super friendly. The restaurant and bar great food. Great stores around and easy to get around.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

sara

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and clean. The staff very nice and helpful. Great location!!
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Shomari

Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous view and great staff
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel with polite staff, in a great location with very clean rooms and great views from our room.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, amenities
Clean room and staff was pleasant. Breakfast from the menu was excellent but the breakfast buffet was mid.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Liam

Liked: Cleanliness, property conditions & facilities
Room was spotless and the views were amazing! Beds were extremely comfortable also!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Ava Rae

Wonderful stay, staff courteous, helpful, room and view just as promised in booking
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

haroon

Liked: Cleanliness, staff & service, amenities
Great location. Good size room with views
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was incredibly friendly and helpful, and the room was spacious with great city views. The location can not be beat.
Stayed 4 nights in Dec 2025