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"Staff is fantastic to work with, and good flexibility for choosing how often your room is fully cleaned during your stay (can be less for conservation purposes or when not needed, or every day if you want without special request). I do think one improvement needed is safes in the guest rooms. "

"Breakfast was okay but no options for people who do not eat pork."

"We had an excellent stay 10 minute walk to station at most. Room was clean and tea - coffee availablity was lovely after a busy day. Staff were extremely helpful, polite and friendly. Food being available after Abba Voyage show was great as we hadnt had time to eat. A brilliant 2 night stay thank you"

"Was not expecting to be staying in “the annexe” which was converted rooms above a row of shops with a door straight onto high street which wasn’t secured by other guests leaving so for a lone female traveller it wasn’t suitable or safe. The room was tiny with bed pushed against one wall, would be very snug as a double for two guests. The price was good, the place was clean so I’m not saying don’t use it but sadly the room was unused by me as I’d rather get a late train home than use it and sleep with one eye open."

"Stayed just for one night as part of a birthday trip for my daughter. Wanted to stay somewhere a little more interesting than the usual chain hotels and this absolutely fitted the bill. Spacious room, comfortable beds and no noise from other rooms. Breakfast buffet was very good with lovely views across the dock towards the O2. Would definitely stay here again."

"Clean room"

"Clean, well equipped room which was comfortable to stay in. Excellent location to access London Underground, Westfield shopping centre and restaurants. Would definitely recommend and stay again."

"Great location for the excel. Very helpful friendly staff"

"Really enjoyed my room -> I stayed here for the London Marathon and was minutes away from the tube & Excel centre! Really great locatiin"