Dear Kirti, Thank you for being our guest at Country Inn & Suites Niagara Falls. We are pleased to know that you enjoyed your overall stay with us. We appreciate your feedback and support, and look forward to having the pleasure of hosting you again soon! Our best wishes! Thanks & regards, Guest Services

Dear Kristian, Thank you for being our guest at Country Inn & Suites Niagara Falls. We are pleased to know that you enjoyed your time with us and liked our cleanliness and complimentary breakfast in particular. We appreciate your business and support, and look forward to welcoming you back to our property on your next visit to Niagara Falls. All the very best! Thanks & regards, Guest Services

Dear Helen, Thank you for taking the time to write us a detailed feedback. We are pleased to know that you had a great stay, and our complimentary breakfast, friendly customer service, adequate room amenities and complimentary cookies all made your stay enjoyable. We are very sorry for the smell in the pool area and will for sure share it with our maintenance team to ensure a similar situation does not occur again. We appreciate your feedback and will be using it to finetune our operations as we hope that upon your next visit we can make it perfect. Until then our best wishes to you and your family. Thanks & regards, Guest Services

Dear Keaton, Thank you for taking the time to write us a great review. We are thrilled to know that you had a wonderful stay and were most impressed with our convenient location, quiet environment, and outstanding customer service. We appreciate your business and support, and look forward to having the pleasure of hosting you again soon. Thanks & regards, Guest Services

Dear Reginald, Thank you for choosing to stay with us and for your amazing review. We are delighted to know that you had a wonderful stay and enjoyed our amenities and services. We appreciate your business and support, and look forward to hosting you again soon. Thanks & regards, Guest Services

Dear Nelsa, Thank you for choosing to stay with us and for your overall positive review. While we are pleased to know that you enjoyed your overall stay, we regret not meeting all your expectations. We hope to continue to provide great experiences for you going forward. If you have any additional comments or ideas to help us improve our guest experience, please don't hesitate to contact us. We appreciate your feedback and will continue to work diligently to finetune our operations in the hope that upon your next visit we can provide you with an exceptional experience. All the very best! Thanks & regards, Guest Services

Dear Jacques, Thank you for spending time with us and for writing us a great review. We are delighted to know that you had a wonderful stay and enjoyed our convenient location in particular. We appreciate your feedback and support, and look forward to hosting you again soon. Our best wishes! Thanks & regards, Guest Services

Dear Ragab, Thank you for choosing to stay with us and for your great review. We are happy to know that you had a wonderful time with us. We appreciate your feedback and support, and look forward to hosting you again soon. Until then our best wishes! Thanks & regards, Guest Services

Dear Arash, Thank you for spending time with us and for your wonderful review. We are happy to know that you had an enjoyable time with us. We appreciate your feedback and support, and look forward to hosting you again soon. Thanks & regards, Guest Services

Dear Harshdeep, On behalf of our entire staff at Country Inn & Suites by Radisson, Niagara Falls, we apologize for the concerns you shared about your experience at this hotel. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we may have missed the mark this time. Our sincere apologies. We appreciate your feedback and will certainly share it with our appropriate departments for improvement actions. We do hope for an opportunity to welcome you back and host you properly during a future visit. Thanks & regards, Guest Services

Dear Andrea, Our pleasure hosting you and your family during your recent visit to Niagara Falls. We are delighted to know that you had a wonderful stay and were most impressed with our friendly customer service, clean property, and excellent breakfast. We appreciate your feedback and support, and look forward to welcoming you back soon again for another memorable experience. Until then our best wishes to you and your family. Sincerely, Guest Services

Dear Dongmei, Thank you for choosing to stay with us and for your great review. We are happy to know that you enjoyed your time with us. We appreciate your feedback and support, and look forward to welcoming you back soon again for another wonderful experience! Our best wishes! Thanks & regards, Guest Services

Dear Dien, We appreciate your repeat business and thank you sincerely for choosing Country Inn & Suites as your Niagara Falls accommodation choice. We are pleased to know that you had a wonderful time with us and enjoyed our complimentary cookies. We are sorry to hear that you have difficulty contacting Expedia customer service. If we can be of any assistance, please don't hesitate to contact us. We appreciate your awesome feedback, and look forward to hosting you again soon. All our best wishes! Thanks & regards, Guest Services

Dear Bishop Delroy, Our pleasure hosting you during your recent stay. We are delighted to know that you and your wife enjoyed your time with us. We appreciate your feedback and support, and look forward to welcoming your family to our hotel on your next visit to Niagara Falls. Until then our best wishes! Thanks & regards, Guest Services

Dear Karly, Thank you for choosing to stay with us and for your great review. We are happy to know that you had a wonderful time with us. We appreciate your feedback and support, and hope to see you again soon. Until then our best wishes! Thanks & regards, Guest Services

Dear Dana, Thank you for being our guest at Country Inn & Suites and for your good review. We are pleased to know that you enjoyed your time with us. We appreciate your feedback and support, and look forward to hosting you again soon. Thanks & regards, Guest Services

Dear Naaman, Thank you for being our guest at Country Inn & Suites Niagara Falls. We are happy to know that you had a wonderful stay and enjoyed our convenient location in particular. We appreciate your feedback and support, and look forward to having the pleasure of hosting you again soon. Until then our best wishes! Thanks & regards, Guest Services

Dear Shamaila, Thank you for being our guest at Country Inn & Suites Niagara Falls and for writing us an awesome review. We are happy to know that you had a wonderful stay and enjoyed in particular our comfortable beds. We appreciate your feedback and support, and hope to see you again soon. Our best wishes to you and your family. Sincerely, Guest Services

Dear Lori, We are sorry to hear that you had intended to cancel your reservation due to a family emergency. However, it shows on Expedia that your reservation was not cancelled so we kept the room for you and marked it as a no-show. Also you booked a special rate with Expedia with the cancellation policy stating that "all cancellations are charged the full cost of stay". We understand your disappointment and suggest that going forward please feel free to contact the booking party or the hotel if you have any questions or your travel plan changes so we are informed and able to assist you as much as we can. We'd appreciate your understanding and do hope for an opportunity to host you during a future visit. Thanks & regards, Guest Services

Dear Maureen, Thank you for spending time with us and for writing us a great review. We are pleased to know that you had an enjoyable stay, and liked our convenient location close to the falls in particular. We appreciate your feedback and support, and look forward to seeing you again soon. Thanks & regards, Guest Services

Dear Arulnesan, Thank you for staying with us and for leaving us a high score. We are delighted to know that you had a wonderful experience with us. We appreciate your feedback and support, and look forward to hosting you again soon! Our best wishes! Thanks & regards, Guest Services

Dear Trina, Our pleasure to host you during your recent stay in Niagara Falls, and thank you for writing us an awesome review. We are delighted to know that you had a wonderful stay and enjoyed our convenient location in particular. We appreciate your feedback and support, and look forward to welcoming you back soon again for another memorable experience. Until then our best wishes! Thanks & regards, Guest Services

Dear Joel, thank you for taking the time to leave us a great review. We are happy to hear that you had a wonderful experience staying with us. We appreciate your feedback and will use it to finetune our operations in the hope that we can exceed your expectations on your future stays with us. Best Regards, Guest Services

Dear Calvin, Our pleasure to have you stay with us! We appreciate you taking the time to write us a review, and we are pleased to know that you enjoyed your time with us. As for parking, like most of the hotels in Niagara Falls we charge a fee for the optional service and our upper management reviews it regularly to ensure it's competitively priced. We'd appreciate your understanding and patience in this regard. We are grateful for your valuable feedback on the breakfast and will for sure share it with our breakfast team for improvement actions to better guest experience. Again our sincere thanks for your candid feedback. You take care. We look forward to hosting you again soon. Thanks & regards, Guest Services

Dear Rod, Thank you for sharing your feedback with us. While we are pleased to hear that you found our hotel nice and clean and the shower strong, we are saddened to know that the taxes and parking charges dampened your good experience with us. Taxes are government mandatory. Our parking charge is marked on Expedia website, and all the taxes and fees are listed during the booking process and is sent to each guest via Expedia Message Center after each reservation is created. We'd appreciate your understanding and suggest in the future feel free to contact us before arrival so we can better assist you with any questions or concerns. Thanks & regards, Guest Services

Dear Lori, Thank you for staying with us and for your great review. We are pleased to know that you enjoyed your time with us. We appreciate your feedback and support, and look forward to hosting you again soon. All the very best! Thanks & regards, Guest Services

Dear Viviana, Thank you for staying with us and for your suggestion for the breakfast. We are happy to hear that you had a great stay and found our staff friendly. We appreciate your suggestion and will for sure share it with our breakfast team to improve the quality and variety of the food options. Again thank you for your valuable inputs. We look forward to hosting you again soon. All the very best! Thanks & regards, Guest Services

Dear Kristen, Thank you for staying with us and for writing us a candid review. While we are pleased to know that your overall stay was satisfactory, and you enjoyed our convenient location close to the falls, we are sorry for the concerns you shared about our breakfast and the room condition. We appreciate your feedback and will be sharing it with our upper management and appropriate departments for improvement actions to better guest experience. Again our sincere thanks for your informative inputs. We hope to continue to provide great experiences for you, and look forward to welcoming you back for a much-improved experience during a future visit. Thanks & regards, Guest Services

Dear Randy, Thank you for staying with us and for your great review. We are happy to know that you had a wonderful stay and enjoyed our amenities and services. We appreciate your business and support, and look forward to hosting you again soon. Thanks & regards, Guest Services

Dear Danny, Thank you for choosing to stay with us and for your good review. We are pleased to hear that you enjoyed your time with us. We appreciate your business and support, and hope to see you again soon. Our best wishes! Thanks & regards, Guest Services

Dear Dale, Thank you for staying with us and for your good review. We are pleased to know that you had an enjoyable stay, and liked our convenient location within walking distance to all the major attractions in Niagara Falls. We appreciate your feedback and support, and hope to have the pleasure to host you again soon. Our best wishes! Thanks & regards, Guest Services

Dear Abhishek, Thank you for choosing to stay with us and for sharing your great review. We are delighted to know that you had a wonderful experience with us. We appreciate your business and support, and look forward to hosting you again soon. Until then our best wishes! Thanks & regards, Guest Services

Hello Ray,Thank you for making Country Inn and Suites a part of your travel plans. We appreciate your kind rating and hope you had an overall pleasant visit with us. However, we regret your disappointment with our parking fee. Please know we review our pricing regularly to make sure that we are priced competitively. We value your feedback and would love to see you again on your future visit to the area.RegardsGuest Services

Dear Walid, Thank you for posting a good score regarding your recent stay. We are pleased to know that you enjoyed your time with us. We appreciate your feedback and look forward to welcoming you back soon again for another wonderful experience. Our best wishes! Thanks & regards, Guest Services

Hello Carolyn,Thank you for your review. The safety and well-being of our staff and guests are of utmost importance to us, and any form of aggression or cursive language is completely condoned. We take this matter very seriously, and we have already initiated a thorough investigation into the incident. If you would like to discuss this matter further feel free to reach the hotel directly. We apologize for any distress and discomfort this incident may have caused and we remain committed to providing a safe and welcoming environment for all our patrons.RegardsGuest Services

Hello Aileen,Thank you for making Country Inn and Suites your home away from home. We are glad our associates exceeded your expectations and that you were pleased with our services making us the best hotel for families and groups. It was a pleasure having you, and we look forward to your future visit.RegardsGuest Services

Hello Tenzin,Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We are grateful for your patience and would welcome another opportunity to show you our outstanding hospitality.RegardsGuest Services

Hello Tapan,Thank you for letting us know your visit to Country Inn and Suites Niagara Falls was perfect in every way. We appreciate you being our guest and look forward to welcoming you again soon.RegardsGuest Services

Dear Randall, Thank you for staying with us and for your good review. We are happy to know that you enjoyed your overall stay with us. We appreciate your feedback and support, and look forward to hosting you again soon. All the very best! Thanks & regards, Guest Services

Hello Domingos,Thank you for being our guest at Country Inn and Suites and for your generous comments. We are glad to know that your stay was perfect in every way and that our location worked well for you as it was close to all Niagara Falls has to offer. We appreciate your business, and we look forward to seeing you again soon.RegardsGuest Services

Dear Danielle, thank you so much for the amazing review! We are so glad you chose to stay with us and so pleased you enjoyed all the amenities and service during your stay. We will certainly share your kind words with our team and can't thank you enough for recognizing our team members for their hard work! We look forward to seeing you during future visits! Regards, Guest Services

Hello Monica,Thank you for the perfect rating. We are glad you had a wonderful time at Country Inn and Suites. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.RegardsGuest Services

Dear Richard J, Thank you for staying with us and for your wonderful review. We are delighted to know that you had an enjoyable stay and our amenities and services met all your needs. We are also happy to hear that you enjoyed our excellent breakfast and friendly customer service. We appreciate your feedback and support and hope to see you again soon. Thanks & regards, Guest Services

Dear Johannes, Thank you for staying with us and for taking the time to write us an awesome review. We are delighted to know that you had a wonderful stay, found your room clean and comfortable and our hotel great value for money. We are particularly touched by your kind words and recognition about our dedicated staff who are working diligently every day to provide outstanding customer service and exceptional guest experiences. We are proud that our effort made a difference in your experience staying with us. We appreciate your candid feedback on the room condition, charging ports and furniture layout, and will certainly share it with our upper management for consideration and improvements to elevate guest experience. Again our sincere thanks for your positive feedback and constructive inputs. You take care. We look forward to welcoming you back soon again for another memorable stay. Our best wishes! Thanks & regards, Guest Services, Country Inn & Suites

Hello Natalie,What an honor to have the most comfortable beds you ever experienced in a hotel!!. Your kind words are most appreciated, particularly those noting the cleanliness and convenient location of our property. On behalf of all of us at Country Inn and Suites, the pleasure was ours, and we love knowing that we will be your hotel of choice every time you are in the area.RegardsGuest Services

Hello Toshiyuki,Thank you for your review. We are glad that we could exceed all of your expectations and that you found our hotel to be affordable. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to the Country Inn and Suites.RegardsGuest Services

Dear Lei, Thank you for staying with us and for leaving us an excellent score. We are pleased to know that you had a wonderful stay. We appreciate your feedback and support, and look forward to welcoming you back soon again for another enjoyable experience. All the very best! Thanks & regards, Guest Services, Country Inn & Suites