They literally give us Garbage experience which was my first time Hotel stay in Canada, we had to walk back and forth 2kms from Niagara falls to hotel twice for check in. After 2.1/2 hours wait, we got our check in @ 6.45pm. We didn't get our room which we booked, and the given room wasn't really clean and not a pleasant one. Moreover, toilet flush wasn't working, and the girl at front desk hasn't time to listen my problem, so we had to use public washroom, which was really frustrating. Also, they didn't has the keys working for rooms, so we always have to ask them to open our room, (and also have to wait, because only a girl can't do everything) each and every time, we leave the hotel room and come back. It was very horrible and frustrating stay.