4/10 Buruk
Anne
Bepergian dalam rombongan, Bepergian bersama keluarga
28 Jun 2025
Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
Stayed here a few times over the years.
This time it was disappointing.
On arrival I was asked for my card to pay (thought I had paid way back in January on booking through Expedia). Maybe they were taking payment for room tax and additional breakfast we required, I thought. However instead of taking just that out they had taken the cost of the room for 3 nights + breakfasts at €17 pp. + room tax….. not only once but twice. I asked repeatedly throughout our stay if this had been reimbursed. They explained (in not very good English) that they could not. I had this hanging over me for the entire trip so it took away from what should have been, the short, relaxing, enjoyable break away. In addition we had a lot of extras as we were there with friends…. 2 x lunches for 4 of us plus bottles of wine etc. There was utter confusion at check out because on asking for the bill the day before, it wasn’t the whole bill. Trying to offset this against what they owed us ended up being a complete nightmare..! I left feeling completely dejected and it left us with a sour note. Also BEWARE the cost of €17 pp does not include top ups of coffee so when the lovely waitresses come round asking if we want more coffee that €17 Euros shoots up…. the continental breakfast is a miserable offering … no fresh fruit or cheese/ham (you add another €5 on for each item you want…!!!) Only baguette/1 croissant/1 small pain au chocolat and jams and yoghurt and cornflakes included in the €17. Overall poor.
Anne
Menginap 3 malam pada bulan Juni 2025
