Verified
10/10 Excellent
Ching Yu
28 Jul 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ching Yu
Stayed 2 nights in Jul 2023
JR East Hotel Mets Niigata
3.0 star property
Travelers can taste authentic local cuisine and enjoy practical amenities that make their stay effortless at this conveniently located Chuo Ward hotel
Choose dates to view prices
Photo gallery for JR East Hotel Mets Niigata
JR East Hotel Mets Niigata, in Chuo Ward, offers modern comfort with practical touches. The on-site restaurant serves local specialties, and the convenience store provides essentials. Free in-room WiFi, luggage storage, and attentive staff ensure a comfortable stay.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
- Free Wi-Fi
- Restaurant
- Air-conditioning
- Parking available
- Business services
- Laundry room
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About this property
JR East Hotel Mets Niigata
- Hotel near Toki Messe
- Take advantage of a corner/local shop, dry cleaning/laundry services and a restaurant at JR East Hotel Mets Niigata. Guests can connect to free in-room WiFi.
- Additional perks include:
- Self-parking (surcharge), a vending machine and luggage storage
- Free newspapers, a lift and a banquet hall
- A 24-hour front desk and 1 meeting room
- Guest reviews say great things about the first-rate property condition
- Room features
- All 197 rooms boast comforts such as air conditioning, in addition to amenities such as free WiFi.
- Other conveniences in all rooms include:
- Bathrooms with bidets and shower/bath combinations
- Electric kettles, daily housekeeping and electrical adapters/chargers
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Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
- Self-parking fee: JPY 1000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
We should mention
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Frequently asked questions
Is JR East Hotel Mets Niigata pet-friendly?
No, pets are not allowed at this property.
How much is parking at JR East Hotel Mets Niigata?
Self-parking is available for JPY 1000 per night. Limited spots are available.
What time is check-in at JR East Hotel Mets Niigata?
Check-in start time: 3:00 PM; check-in end time: 1:00 AM. After-hours check-in is not available.
What time is check-out at JR East Hotel Mets Niigata?
Checkout is at 11 AM.
Where is JR East Hotel Mets Niigata located?
Located in Chuo Ward, this hotel is within 1 mile (2 km) of Aizu Yaichi Memorial Museum, Bandai Pavilion and Pier Bandai. Jotokuji Temple and Befco Bakauke Observatory Room are also within 2 miles (3 km). Niigata Station is only a 1-minute walk.
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Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.0
Location
8.8
Staff & service
9.0
Property conditions & facilities
Rating 10 - Excellent. 277 out of 512 reviews
10 - Excellent
277
Rating 8 - Good. 185 out of 512 reviews
8 - Good
185
Rating 6 - Okay. 37 out of 512 reviews
6 - Okay
37
Rating 4 - Poor. 10 out of 512 reviews
4 - Poor
10
Rating 2 - Terrible. 3 out of 512 reviews
2 - Terrible
3
Reviews
Verified
8/10 Good
Noriko
14 Nov 2023
Too narrow
Noriko
Stayed 5 nights in Nov 2023
Verified
10/10 Excellent
LORETTA
17 Dec 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You don't need to leave the train station when the weather is bad. You can find limited dining options in the station. Hotel is connected to the station. Hotel is very convenient if you don't want to walk outside the station.
I thought the Niigata station would have more to do at the train stations. Disappointed the station didn't have more shopping and restaurants.
LORETTA
Verified
10/10 Excellent
MAKI
24 Sept 2023
Liked: Cleanliness, staff & service, property conditions & facilities
コインロッカーがいっぱいでチェックアウト後も荷物を預かってもらえて助かりました。
MAKI
Stayed 1 night in Sep 2023
Verified
6/10 Okay
きくこ
27 Aug 2023
Liked: Staff & service, amenities
LAUNDRYでエラーコードが出たときに、スタッフさんに丁寧に対応していただきました。お世話をおかけしました。ありがとうございました。
きくこ
Stayed 2 nights in Aug 2023
Verified
6/10 Okay
SHUNSUKE
25 Aug 2023
Liked: Cleanliness, amenities
朝食は素晴らしく美味しかったです。
SHUNSUKE
Stayed 1 night in Aug 2023
Verified
8/10 Good
TETSURO
3 Aug 2023
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
駅に直結。
新潟駅コンコースに直結しており雨風心配ありません。
セブンイレブンも隣にあり便利です。
居酒屋なども館内にあり便利だと思います。
TETSURO
Stayed 1 night in Jul 2023
Verified
10/10 Excellent
Yohei
1 Aug 2023
Liked: Cleanliness, staff & service, property conditions & facilities
駅直結で綺麗
Yohei
Stayed 1 night in Jul 2023
Verified
10/10 Excellent
akiko
4 Jul 2023
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
移動が楽。
駅直結は非常に助かります。駅の工事が終わると、もっと便利になりそうです。
akiko
Stayed 1 night in Jun 2023
Verified
8/10 Good
Manabu
25 Jun 2023
Liked: Cleanliness, staff & service, property conditions & facilities
新幹線からのアクセスが便利
Manabu
Stayed 1 night in Jun 2023
Verified
8/10 Good
Hiroshi
31 May 2023
Liked: Cleanliness, staff & service, property conditions & facilities
新潟駅直結（2023年5月時点）で駅工事中のため、少し迷子に。コンビニも隣接で便利。
Hiroshi
Stayed 1 night in May 2023
Verified
10/10 Excellent
sayaka
3 May 2023
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
お世話になりました。
駅から直結なのでとても楽でした。
朝食も美味しくいただきましたが、朝食チケットは入り口で店員さんに渡すと思っていたのですが、セルフ？の様な感じだったので焦ってしまいましたが、満足するホテルでした。
sayaka
Stayed 1 night in Apr 2023
Verified
10/10 Excellent
TAKAO
20 Mar 2023
Liked: Cleanliness, staff & service, property conditions & facilities
ホテル宛に送付した個人の郵送物の受け取りに柔軟に対応いただきありがとうございました。チェックアウト後の同日の受け取りにもご了承いただき、大変助かりました。
またランドリーがあるのは非常に助かりました。
TAKAO
Stayed 2 nights in Mar 2023
Verified
8/10 Good
NOBUHIKO
6 Feb 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅に直結していて、コンビニもすぐなので、すごく便利です。
NOBUHIKO
Stayed 2 nights in Feb 2023
Verified
6/10 Okay
Verified traveller
9 Jan 2023
Liked: Cleanliness, room comfort
宿泊感想
防犯の為なのか、エレベーター乗降時にカードキーを翳す手間があります。
朝食は、ホテル内の居酒屋でした。
Verified traveller
Stayed 1 night in Jan 2023
Verified
10/10 Excellent
Verified traveller
20 Dec 2022
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位置方便，JR車站一出轉彎就到，客房非常乾淨，裝修都好新，但要完全攤開大喼有少少難度，除此之外所有野都好好
Verified traveller
Stayed 2 nights in Dec 2022
Verified
8/10 Good
Namiko
1 Dec 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
貸傘の案内が欲しかったです。
Namiko
Verified
6/10 Okay
akiko
7 Oct 2022
Liked: Staff & service
Disliked: Property conditions & facilities
部屋の冷蔵庫のランプが変な点滅をしていて気になった
akiko
Stayed 1 night in Sep 2022
Verified
4/10 Poor
TOSHIRO
10 Sept 2022
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
対応も設備も良かった。
TOSHIRO
Stayed 1 night in Sep 2022
Verified
6/10 Okay
フミタカ
16 Aug 2022
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
窓際のテーブルに髪の毛があったので、清潔に不満です
フミタカ
Stayed 1 night in Aug 2022
Verified
6/10 Okay
Yasuhide
18 Jun 2022
喫煙の部屋があるのでアクセスも良いし又利用したいと思います(^^)
Yasuhide
Stayed 1 night in Jun 2022
Verified
6/10 Okay
Verified traveller
15 Jun 2022
Liked: Cleanliness, property conditions & facilities, room comfort
朝食のメニューが少ない気がする
Verified traveller
Stayed 1 night in Jun 2022
Verified
10/10 Excellent
Verified traveller
13 Jun 2022
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
駅のコインロッカーがいっぱいで使えず、チェックアウト後でしたがホテルに戻りお願いすると、こころよく預かってくださいました。助かりました。ありがとうございました。
Verified traveller
Stayed 1 night in Jun 2022
Verified
8/10 Good
naomi
5 May 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
新潟駅直結で便利です。
朝ごはんも美味しかったです。
naomi
Stayed 1 night in May 2022
Verified
10/10 Excellent
NAOKI
4 May 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
良かったです。また利用します。
NAOKI
Stayed 1 night in May 2022