Cottages in Norfolk County

"smelling bad, insects crawling on the floor and wall. Bed and pillows smell."

"I couldn't check in even using a cash deposit because I was not made aware I needed a credit card for "incidentals""

"The hotel was very clean the person at the front desk was helpful. Free breakfast was good. Not the hotel's fault - the room we were assigned to reeked of pot. When we mentioned it to the front desk, we were moved right away. There was plenty of free parking."

"Super friendly staff. Umbrellas can be checked out. Easy baggage check. Breakfast food is mid, but did have fresh fruit and water/ coffee. "

"This is my preferred hotel in the area. Great service, clean, breakfast is good, hotel is modern/updated and well maintained. Near restaurants and Starbucks; you can walk. I stayed during a big snow storm - the parking lot was plowed promptly."

"We stayed there for back to back weekends. The property is under renovations but it was clean and quiet. I would definitely stay there again. Just wish there was a better breakfast option."

"Great stay"

"Staff are very friendly, the water pressure in the shower was awesome, tv was nice, and location was perfect. Unfortunately out AC stopped working on our last night and we ran out of body wash in the bathroom. "

"When I checked in, the gentleman handling the process was very courteous and polite. Explained everything in detail. The second day, I had a whole different experience; as I was approaching the reception, a man saw me and immediately left his post and went into a side room. Waited few minutes and went to call him. He acted upset that I called him and was very grouchy with short responses to my questions. Not good. The breakfast food quality was not good. I and another table ordered smoked salmon. Salmon arrived frozen. Both tables complained but nothing was done. This beautiful hotel that has rooms like a Four Seasons hotel, dilutes that beauty and serenity with these issues. "