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"Hallways dark and narrow and dirty. Lots of stains on carpets. Room was very small, and no towels were provided. Pool room was run down with a handful of mis-matching chairs in poor condition. No towels available at all for the kids when they got out of the pool. There was a room with incessant dog barking for hours that the police finally took care of. Loud teenagers playing games in the hallways until midnight. Front desk lady was super annoyed when I asked for towels, and when I asked her if she can help with the dog barking, she cut me off before I could finish my sentence and told me that she already knows, with rolled eyes. Not helpful or friendly. Breakfast was pretty sad too. My kids were actually asking to leave, because they were scared to sleep here. I wouldn’t stay here again, and was glad I only booked 1 night."

"Most of the employees are super nice, friendly, helpful and sweet but there is definitely 3 that are super rude and always seem to be annoyed when you talk to them."

"Long chaotic check in process, no explanation of how anything at the property worked (first time great wolf lodge guests). Charged me for pool towels after check out, despite not being told the towels had to be left at the pool. High school kids working the towel stands that gave no instruction and clearly hated their job. Charged multiple fees after check out with no itemized receipts and no reason given for charges. We booked an overnight room and left 2 hours after check in. We didn’t sleep in the room or stay on the property after using the pool. They charged for $23 for 2 hours of parking. This place isn’t worth it"

"The room was clean, the staff were happy and helpful. The breakfast was really nice, great coffee!"

"Food was good but maybe a little overpriced. Would definitely recommend this place to others."

"Incredible beds and cleanliness. Very impressed with the hotel as a whole "

"We had a late check in, after midnight, and the young lady that checked us in was so polite and helpful, always nice after a long day to be greeted by a friendly face"

"Really appreciated having gluten free options at breakfast. It’s always hard traveling with allergies so I found that unexpected. I also appreciated that Udi’s gluten free bagel. So awesome "

"It is ok but buildings all need maintenance this one needs a little care."