Hotel St Austell di Pantai Cornish Utara

"The staff was very helpful and accommodating. They retained our clothing when we forgot it in the room and held it until we could return. Very kind!"

"The hotel is in the perfect spot, right in the harbour. The room was massive and well equipped with a lovely view. The building is obviously extremely old which has its limitations on decor etc but we had an amazing time there. Would recommend."

"Lovely staff, idyllic setting!"

"The room and the view was spectacular. The bed extremely comfortable. The bathroom was really nice and modern. The reason for the lower rating was the restaurant. We had a bad experience. They reserve the tables for the local people. We were seated in the pub section close to the bar even though all other tables were empty. We arrived at 4pm, it was empty. We ended up between two wet and smelly dogs and getting poked by the gentleman standing at the bar behind us. The server was oblivious...

"Genuinely lovely and helpful staff, beautiful settings, decent last-minute deal. Unfortunately Expedia missold us a double room which was actually a twin room. Unworkable water pressure from shower meant we had to shower outdoors amongst beer kegs. Nevertheless Angel manager John did his best to sort things out within 30 mins on the morning we checked out, supporting us in being appropriately compensated by Expedia. Not the best stay but unmatched commitment to customer service."