North Knoxville hotel guide. Independent hotel in North Knoxville, Knoxville

"Airport Shuttle Good "

"Room was a little dirty. Top shelf had weird residue. Look like mice droppings, not sure what it was (disgusting)"

"The check in was great. I had a great experience with Sue on check in. Upon check out I was asked about my medical support animal and specific HIPPA questions. I offered a letter from my doctor which was declined upon checking in and when I offered it after being confronted about it upon check out, the woman decided she didn’t need it. She asked me specifically why I had the animal in front of other customers. It was rude. I offered to hand her a letter and she could read why. If this is how you do business I am never interested in returning. She then scoffed that it was a cat and not a dog. He has been specifically trained to notice changes in my behavior. It was embarrassing. "

"Pool looked like very dated and never used. Carpets could use a good cleaning"

"I would have given it 5 stars if it wasn’t for an air conditioner that smelled like urine when operating. Luckily it wasn’t too warm overnight and we didn’t use it. Other than that I was really pleased with the room and how clean it was. "

"The washroom wasn’t clean at all there were underwear left behind and tub was dirty I’m supposed to be refunded for that inconvenience."

"Clean"

"It was all very nice. The suite was large and clean. The bed was very clean and comfortable. The location was safe and well lit."

"The staff that works nights was absolutely amazing. "