"Stayed at The Royal Hotel in Mundesly(its not Norwich at all) for three nights over the August Bank Holiday. We cannot praise it enough. The staff were excellent. We witnessed customer care that went above the norm. We would name Will, attentive, friendly and efficient in the bar and restaurant area. The chef, Nita, who looked after breakfast and the restaurant. We witnessed her offer to fetch an elderly guest toast despite being very busy. She interacted with everyone whilst cooking, clearing and serving all with a friendly smile. We saw with a lot of the staff, the excellent Sunday carvery, thete were staff on the floor helping everyone with their meals. Unable to name them all but thete was, I think, two Emma's who were engaging with customers. It was so nice to see. The food was excellent, the aforementioned carvery, the breakfasts and we have to mention our Ssturday night meal...they have a Thai menu, I believe cooked by Nita. It was fabulous. Plentiful fresh and tasty and, again served by some well trained young staff.
Our room was clean
The bed large and conformable and an excellent shower. We like a short break to supplement our foreign holidays each year and we are pretty certain we will be returning here."
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