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"I’m extremely fussy and very particular, however I thought this hotel was absolutely lovely! The majority of staff were great, the food was wonderful and it was clean, comfortable, homely and had a really nice ambience. I’ve knocked a star off for little things like tiny plates for breakfast (what’s that all about?), crumbs were still all over our floor after the room had been cleaned, the floor to the shower was lethally slippy, the breakfast wasn’t kept hot (luke warm at best), and the coffee was revolting (You’re missing out on a trick there …… imagine if you invested in a PROPER coffee machine and cakes - you’d make a killing)! Not overly impressed at being charged £25 per person (as a guest) to use the pool/spa. However, none of the above detracted from a lovely stay. We’d definitely stay here again. "

"There was a good breakfast, hot and tasty, a good selection. The staff were helpful and friendly. My bedroom was snug and warm. The bar was good."

"Booked a standard double but it was very small. I would call it more like an economy room. Mirror in bedroom not in a good place and was small. The bed was very firm and not very comfortable. Otherwise the place was very clean, all staff very friendly and helpful, location is very good."

"The room was okay. Though to be fair clean. The beds were a tad uncomfortable. The bed had a ridge at the side so probably needs a new matress. The pillars were cheap. One was too low and two were too high. The breakfast was of a reasonable standard. Though I doubt whether the sausages were Welsh sausages. Probably cheap sausages from wholesale suppliers. I used to make sausages and these definately werent home made. The buffet was very average. The bread was cheap commercial bread. The yogurts were full of ultra processed rubbish. Someone needs to take control of this aspect of the experience. On the positive side the location and the Staff were very pleasant. Not sure whether I would be back in a hurry. "

"Mixed reviews for this hotel. Breakfast was good. We liked the cabin we rented, however condition wasn't as wonderful as the rating says. Initially it looked great but on closer inspection the bedside lamps were broken. The TV was slow to start, the plug fittings were coming of the wall. We were mostly disappointed with restrictions on children using the pool. We planned our arrival to go to the pool but due to restrictions we were not able to use the facilities. When we did use the pool and spa the next day the facilities were ok. No shampoo in showers and broken dispensers. Hairdryer was dangerously hot and we had to use a towel to hold. This hotel definitely has good potential just need to pay attention to detail. "

"Good breakfast with adequate choices. Room 214 spotless. Excellent location. Some parts of the hotel are tired and dated, especially the reception area. But it would not put us off staying again for the price and spotless room. "

"Good staff and location but the hotel is badly maintained, out of date, and in need of a serious renovation. Shower and bed were poor. Rooms very dated. I do not plan to stay again. Note: This is a pub so can be a little loud, but to be expected."

"All very good indeed. Comfortable and clean room, with good upkeep throughout my stay. A perfect location overlooking the town, beautiful Edwardian buildings in the Arts and Crafts style, fine views from my windows. Excellent breakfasts, served from 7.30 onwards for those wanting an early start. Staff friendly and helpful. And amazing value for money all round. "

"Room was clean, bed very comfortable. Breakfast was very good. The staff were excellent, nothing was too much trouble and they gave great advice "