"Good Evening,
Firsthand, valet was excellent. Every interaction with them was pleasant and friendly. However a few things I would like to mention not to complain but for you to improve.
1. The smell in the hallways and the rooms were disgustingly strong. Every time we showered I smelled sewer. The hallways smell like feet and cemetery. A waterless diffuser will help and look into the sewage.
2. The bed was clean and the rooms. There were drain flies in the room and bathroom. The floors are cracked and the shower-head could use replacement.
Overall the hotel wasn’t bad. If you could fix those issues I will stay there again. Honestly the valet service and the service at the bar saved you from getting a lower review. Behind a Hilton partnered hotel I expected better."
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