"Reserved a 2 bedroom (3 queen beds) with family room online, for family of 5. Hotel advertized an indoor water park which was advertized online and on the hotel sign. We got this for our daughters 12th birthday. Got there, and water park wasn't opening for another 3 days, on may 11th. We were in the off season which i get, but no where on the hotel sign nor on their online page did it state the water park wasn't open. Daughter was disappointed snd hotel wouldnt refund. Then, our room was a basic style room, with 3 beds in it. They said this was their "family" room. If so, they need to stop advertizing the room pictures they had for the room then, which showed 2 bedrooms and a living area. Hotel room was dirty and falling apart, with wall paper peeling. Toilet was very loose on floor and whobbled. Also was clogged. I had to ask for a plunger in order for us to use it. 😷 Also, no breakfast served here, which is a major downfall. It did have a really nice view of the lake and mackinaw bridge. Right on the waterfront endge. That was the only redeaming factor. "