Northeastern New Mexico hotel guide. Best Western hotel in Northeastern New Mexico, New Mexico

"The bathroom door had dried blood on it and a pillow. We bought Clorox wipes and wiped down the door and put the pillow on a chair. The cleaning gal only got $5.00 tip because we had plenty of toiletry supplies. You need to do away with full size beds and have queen size, sleeping was too uncomfortable. I think you could have less creepy pictures of the saints and angels kind of felt like the Shining. Grill had delicious food n our server Michaela was awesome!"

"Good breakfast, clean room, a little worn from use "

"I made my reservation online for a non-smoking king room. Upon arrival a very nice lady named Ghiya checked me in. She told me there were no king rooms and gave me 2-queen beds. Easy enough, but the beds were laid on top of metal boxes with no box springs. The beds were so hard and very uncomfortable. The next day I awoke hungry for the breakfast that was included. There was instant coffee crystals in a large bowl with hot water. No fruit, no bagels…it’s actually easier to tell you what was there despite the photos online. There was waffle mix and syrup. White and wheat bread slices. They had a gallon of milk in a cooler as creamer, some butter and I believe a small portion of cream cheese. This was the first stop on my 11 day travel journey through Oklahoma, Texas, New Mexico to attend my only daughter’s wedding in Palm Springs. I did feel safe but the rates should have been lower for the actual experience provided. "

"Great Breakfast. Hotel could use some updating and an elevator."

"Clean rooms. Nice facility. 87° and sunny. Outdoor pool closed, can't even sit outside by the pool. Desk clerk called manager to see if just sitting out there in the sun would be ok. Manager said no. Pool area states no lifeguard, swim at your own risk. Chairs are stacked up, but would not even let us get one out to enjoy the sun. I want a rebate."

"We were first put in a room that had not been cleaned. I asked for a refund and they refused. They put us in another room that smelled awful. The room felt dirty. The shower head did not work properly. Overall, the room was nasty. I went to the lobby the next morning and the supposed “buffet” breakfast consisted of nothing more than cereal and waffles. We ate elsewhere. I don’t know how this gets an 8.8 rating. I would rate it a 1. It’s probably the worse hotel I’ve stayed in. I would NOT recommend this. "

"Room smelt wonderful. Everything clean. Breakfast was fresh and had eggs and sausage and a waffle maker."

"I always check reviews before booking while traveling. So many reviews were positive for cleanliness and this was cheap so I booked it… unfortunately. The only things that were clean were the beds. The bathroom walls, floor and door looked like someone had Taco Bell for dinner and couldn’t make it to the toilet. There were a ton of dead bugs next to the bed. The lampshade looked like someone wiped nasty fingers all over it. There are 2 doors into the room - 1 going outside, the other into a corridor (we stayed in the second building) and neither door had a functional bolt lock, only the main lock. If we weren’t exhausted from traveling I would have gotten a refund and went somewhere else. A refund would still be nice but I’m not holding breath. "

"It was ok. Bacon was not great , eggs were watery, "