Northern Europe hotel guide. Kempinski Hotels & Resorts hotel in Northern Europe,

"Loved every moment of our stay"

"The rooms are very old. The headboard to my bed was off the wall as I walked into my room for the first time and needed to be fixed. In the meantime they let me change rooms. The 2nd room had a black hair on the pillow, an opened dessert wrapper behind the night stand and the fridge ice maker/freezer was inoperable due to it being frozen over. So I requested another room. My third room was a visible upgrade and was actually clean, who would’ve thought! The front desk was approachable about the issues but the manager and housekeeper were persistent on me not moving rooms and overall not pleasant to speak with about THEIR rooms that were not up to the minimum standard. The restaurants were sub par, very over priced and staff was fine. The overall establishment was decently clean and the rest of my stay went fine. "

"Location, location, location."

"Nice hotel, room was quite dated and didn’t have enough sockets. The hotel has construction work going on just now and they started quite early in the morning, Good location though. "

"An excellent stay! Great location and room. Staff can’t do enough to help - a new favourite when staying in London "

"Clean room, location is great for theatres and shops, thought it was good value. Lack of window isn't great, but we knew that before we arrived."

" Na"

"Didn't sleep very well, room temperature was very hard to maintain at a comfortable level, water glasses on table in level 1 restaraunt were dirty althought the food for dinner and breakfast was very very good."

"Lovely spacious, clean room. Good level of soundproofing, no noise from surrounding rooms. Excellent location 6mins walk from Covent Garden Tube Station & 5 mins from the Adelphi Theatre. Breakfast was good, attentive staff and the usual cooked and continental options"