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"We love the staff. Great place."

"Excellent location for spotting a rich variety of birds and a great view of arenal volcano from our balcony. Very friendly and accommodating restaurant staff, especially David, Howard and Alexa. Nice room, better than I was expecting, albeit on the small side for a family of 4. If you’re looking for wildlife on your doorstep and a great view of the volcano, it a great pick. We even had a lovely hot but comfortable large jacuzzi for a rainy day. The on-site cafe was poor for vegan options, but the main restaurant made every effort to accommodate our needs"

"Great accommodating staff "

"Room spotless and the staff friendly and kind "

"Gorgeous setting. Excellent in every way "

"can't beat the surroundings, spacious well apointed rooms, pretty good restaurant. The cost reflects the level of accommodations."

"great rooms - whole campus has an incredible attention to detail and customer service"

"Everything met our expectations "

"Travelled in January with my family of 4 adults. The grounds are expansive and beautifully landscaped and maintained. Check in was smooth and friendly, the desk attendant was very helpful and accommodating, he was able to set up a last minute birthday celebration within minutes of us checking in. The 5 thermal pools were beautiful with at least two of them having a great background view of Arenal volcano for great pictures. The swim up pool bar was very fun, Dilan, our bartender made wonderful drinks. The staff was very friendly and couldn’t do enough for us. This is a moderately priced resort. The breakfast buffet was delicious. Dinner was ok but there were many options.Most of the rooms, including ours, looked like wood cabins and were comfortable with a lovely porch and rocking chairs. The room was large enough to accommodate our 4 adults with 4 beds. The room was comfortable and the bathroom can benefit from an upgrade. Highly recommend this place for comfort , friendliness, amenities and value. valrocking larfaalthoughupdporvfor "