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"On our arrival, the apartment wasn't as clean as what it should have been. Tea/coffee sachets hadn't been restocked, half empty milk container in fridge, no fresh milk, the door handle to open the door into the apartment was faulty (took us awhile to work the handle to open the door), the room had a musky smell to it, considering it was supposed to have been cleaned/vacumed. Cleaner clearly did a rush job of cleaning even though we didnt enter the apartment until 4pm that day. I did tell the receptionist who made notes of my feedback and apologised for the cleaners lack of cleaning standards. I have been to this hotel previously and have been very satisfied with my stay. Hoping my next visit is back to the standard i expect."

"Cheap to a whole new level. Reception not open at check-in or at any time really, need to ring for assistance. Fridge turned off, aircon remote batteries removed, therefore need to turn on and fit batteries to start these appliances. Microwave looked great until you press the start button which doesn't press to start. No bedside lamps or light switches so you need to get out of bed to turn switch off. Our room had 1 ceiling light working out of the 2 (2nd switch was missing) and 1 floor lamp. The positives are, good bed, full size fridge, a couch and table and chairs, in reasonable condition. For a hotel room, they had plates, cutlery, glasses including tea towel and washing liquid which was a help. We also left our phone chargers behind, when i rang the next day, they had them, but, they are too busy to take to Post Office to send to me, (even though i was paying for postage)and i would have to come pick them up. Doh! I live hours away, hence needing a Motel for 2 nights. Im never going cheap again, here at Tweed Central Motel or anywhere else. "

"Great place to stay"

"Breakfast was "

"The room was not properly cleaned and, in all likelihood, had not been for some time. Shards of broken glass were scattered around on the floor, shower cubicle was very slippery as had not been properly cleaned beyond a cursory wipe-over. Somehow the front desk staff were critical of US for not notifying them earlier - not a very friendly or empathetic response."

"Clean room and amazing staff. Fantastic little overnight stay"

"Rosie at the front desk was lovely. A great place stay in Byron bay close to everything "

"When checking in the lady was busy on the phone and asked her husband to attend to me, unfortunately another guest (who apparently is a regular) came in and was attended to before me. I was upset by this. The room was clean but the toilet seat did not stay up whilst using it."

"We didn’t use the pool The room was clean but the sound on the tv in the bedroom would go loud then soft and the one blanket that we had to use because we were cold could have been in use since world war 2. It was hard! the chairs on the verandah were unusable. Big splits right down the middle. Wouldn’t go to Mantra again."