Search Hotels in Northwood Gardens, West Palm Beach

"We were only there for 2 nights but everything was maintained well and staff were polite and helpful."

"Yes "

"My husband and I arrived early to the hotel after previously calling ahead and being told that early check-in would be okay. We had been traveling and were very tired, so we were hoping to get settled in. However, when we arrived, the front desk staff immediately said, “You’re early, we don’t have any rooms ready, you’ll have to wait.” We understood that rooms may not always be ready early, but the way it was communicated felt dismissive. We waited in the lobby for about two hours with no updates from the front desk. The same employee who initially spoke to us left when her shift ended without ever checking on the status of our room. When the next shift came in, the two employees at the desk were extremely unprofessional — loudly discussing their personal lives and using profanity while guests were sitting in the lobby. After waiting longer, we had to approach the desk ourselves to ask for an update and were told to wait another 45 minutes. When we finally got into our room, it was disappointing. There were no cookware or utensils, despite the room setup suggesting they should be available. There were no extra towels, the hallways had trash and dirty bedding sitting out, and the elevator stopped working during our stay. The hotel looks very nice from the outside and appears newly built, but the overall experience felt disorganized and poorly managed. You can also clearly hear other guests’ TVs and noise through the walls, which made it hard to relax."

"Staff is very friendly and helpful Hotel is clean and updated No issues There is 75 dollars deposit which used to be 50 ..the pool close after certain hours otherwise Great hotel "

"We stayed in a room on the side of Military Trail and Turnpike. The noise level is horrendous! Our room had a single-pane glass sliding door. Every time we entered the room we thought we left the door open, but it was not. Do not stay on the south side of the building. Other than that, our stay was fine."

"Overall nice hotel, and a great location. Super walkable, and the complementary breakfast was pretty good too."

"No one shade bear hygh unheayed pool Was told that he mbrelkas would be put out next day. Never did. I asked for my room to be serviced on 2nd day, they said they would but when I got in, it wasn’t done and all housekeeping was gone. Disappointing in all ways"

"Great experience "

"Very and very quiet, peaceful place to stay"