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"Our room was clean, spacious and we had a beautiful view of the ocean and the sunset. The food was very delicious. We especially loved the chef's dinner as well as the special event that we attended. Highly recommend Insu, the rooftop bar with excellent food and beautiful view. The staff were friendly, happy and some are top notch! The shows are at the sister resort, Emotions. Some were really good and some were just ok. My main complaint is on the maintenance piece. The filtered water machine ran out of water and we called front desk but this wasn't replaced until 12 hours later. The housekeeping didn't always replace the food and drinks. The water pressure in the room was not good. We could not even use the tub because it would have taken too long to fill it up. "

"Grand Velas is my favorite place to be in PV. The Service, food and cleanliness is uncomfortable to any other place I have stayed at. "

"Las instalaciones muy limpias, la atención de todos los empleados en general, magnífica. Manny del equipo de animación es muy simpático, servicial y amable. La comida deliciosa aunque cabe recalcar que la oferta del buffet es algo limitada. Los restaurantes si tienen más variedad. El chef Juan Carlos del restaurante Ciao e Israel del restaurante Oriental maravillosos y pendientes de cada detalle!!! Como sugerencia diría que deberían reservar un espacio para que los huéspedes que entran y salen puedan dejar sus pertenencias, cambiarse y/o ducharse mientras esperan a que su habitación esté disponible en el caso de la entrada y puedan ducharse en caso de salida tardía ya que el check out es a las 12 y el check in q las 3:35 pm. Resulta un poco incómodo no poder cambiarte hasta que recibes la habitación y no poder ducharte antes de marcharte del hotel cuando tu vuelo es por la tarde. Si disponen de este servicio, no se nos ofreció. "