Search Hotels Suites in Nusa Dua

"Staff and amenities were fantastic. "

"Tranquil stay Beautiful clean pool Good restuarant options Sadly paying for Palace location with benefits was wasted as nothing special provided as breakfast in Palace was lacking in choices. "

"great place for couple and family "

"We were staying from 16 to 20 Feb. Firstly I was allocated a room that was very damp and has a stench smell. We managed to change room. However pillows in the new room has a smell like a damp smell and we gotten them to change immediately. After changing we still face the same issue. We had to sun it from our room balcony. After two nights I discovered my neck and my hands have some bites like from bed bugs. I suspect it is bed bugs. I also discovered a lot of crumps near the bed and caught a cockroach. Towel provisions is not consistent. We have two people but towel replacement is only one sometimes. I do not wish to write such a review but I thought it’s important for the 5 star hotel to provide cleanliness for their guest. Overall the hotel service of staff is good. We have to give credit for this point. "

"Great experience overall! Lagoon villa room and facilities were exceptional. Staff are the heart of the hotel and go above and beyond to make your stay special. We wished we had more time to experience it all. Can’t wait to return. "