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Nirvana Heights Hotel

3.5 star property
Guests start their day with local cuisine for breakfast before unwinding at the outdoor pool or rejuvenating in the steam room at this lakeside retreat

Choose dates to view prices

Nirvana Heights Hotel by the lake offers a peaceful getaway with daily breakfast and laundry facilities. Relax in the steam room, enjoy the outdoor pool, and stay connected with free WiFi. The 24-hour front desk provides luggage storage for easy arrivals and departures.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Laundry room
  • Housekeeping
  • 24/7 front desk
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The price is Rp1.005.252
Rp1.216.373 total
includes taxes & fees
29 May - 30 May
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Policies

Check-in

Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Frequently asked questions

Does Nirvana Heights Hotel have a pool?

Yes, this property has an outdoor pool.

Is Nirvana Heights Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Nirvana Heights Hotel?

Self-parking is free at this property.

What time is check-in at Nirvana Heights Hotel?

Check-in end time: anytime.

What time is check-out at Nirvana Heights Hotel?

Checkout is at 10:30 AM.

Where is Nirvana Heights Hotel located?

Situated on a lake, this hotel is steps from Kivu Lake and 2.1 mi (3.4 km) from Nyamyumba Hot Springs. Gisenyi Beach and Rwanda Tourism University College are also within 6 miles (10 km).

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Reviews

Reviews

7.6

Good

9.4

Cleanliness

10

Location

10

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 2 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

Reviews

Verified

2/10 Terrible

HKO

i was not given a room that rooms were fully booked and no contact from Exoedia or Hotel.com on my booking. i need my money refunded by Expedia and Wonder why Expedia should cause this i travelled for 5 hours to be denied accommodation which hotel said they don't have any agreement with Expedia to market their hotel Very Disappointing
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Beautiful location: on hill overlooking the lake, with a very nice pool area. Room style is rustic, bathroom is a bit old and dated. Our room had a balcony overlooking the lake, and was surrounded by a beautiful flower garden. However, there is no air conditioning, it got hot in the night, and we could not open door leading to balcony to let in cool air because of the mosquitoes. We asked for a fan, but they did not have any. Mosquito net was inadequate and the insects kept us awake our entire first night. We bought bug spray the next day, sprayed our room before dinner, and was able to sleep on subsequent nights. Breakfast is adequate, with beautiful fresh fruit and cooked-to-order eggs. Other meals served à la carte and quality is only okay. Order the same dish two different times and you'll get two different dishes = inconsistent kitchen. Locals come to enjoy the pool area (for a day charge) and liven up the place with loud music, laughter, a buzz, and "photo shoots" because of the setting, which provides interesting entertainment. But beware: there are no poolside umbrellas, sun is severe, and I was burned to a crisp in no time. But I would definitely stay here again. The location and view are just that fantastic.
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018