Verified
10/10 Excellent
RICHARD
17 Sept 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RICHARD
Stayed 2 nights in Sep 2019
Palm Garden Lodge
2.5 star property
A peaceful garden retreat where travelers can savor authentic local flavors while relaxing in a tranquil setting designed for both comfort and rejuvenation
Choose dates to view prices
Photo gallery for Palm Garden Lodge
Palm Garden Lodge welcomes guests to its verdant surroundings where tranquility meets adventure. Enjoy local cuisine at breakfast, a refreshing outdoor pool, and spa treatments at Palm Spa. Practical amenities include free WiFi, barbecue facilities, and luggage storage.
Reviews
6.86.8 out of 10
Popular amenities
- Pool
- Breakfast included
- Spa
- Parking included
- Restaurant
- Bar
The current price is Rp2.918.017
Rp2.918.017
Rp3.530.800 total
includes taxes & fees
23 May - 24 May
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Policies
Check-in
Check-in start time: 10:00 AM; check-in end time: 10:30 AM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 10:30 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
We should mention
This property does not have any lifts
Frequently asked questions
Does Palm Garden Lodge have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Palm Garden Lodge?
As of 22 May 2026, prices found for a 1-night stay for 2 adults at Palm Garden Lodge on 23 May 2026 start from Rp2.918.017, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Palm Garden Lodge pet-friendly?
No, pets are not allowed at this property.
How much is parking at Palm Garden Lodge?
Self-parking is free at this property.
What time is check-in at Palm Garden Lodge?
Check-in start time: 10:00 AM; check-in end time: 10:30 AM. Late check-in is available during limited hours.
What time is check-out at Palm Garden Lodge?
Checkout is at 10:30 AM.
Does Palm Garden Lodge provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Palm Garden Lodge located?
Situated in Nyayumba, this beach hotel is 0.2 mi (0.4 km) from Kivu Lake and within 9 miles (15 km) of Nyamyumba Hot Springs and Gisenyi Beach. Rwanda Tourism University College and Université Libre de Kigali are also within 9 miles (15 km).
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Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4
Cleanliness
8.0
Location
7.4
Staff & service
6.8
Property conditions & facilities
Rating 10 - Excellent. 1 out of 3 reviews
10 - Excellent
1
Rating 8 - Good. 1 out of 3 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 3 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 3 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 3 reviews
2 - Terrible
1
Reviews
Verified
2/10 Terrible
ussv
2 Jul 2019
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
pathetic, horrid experience
We had a very bad experience there. We had a confirmation for two nights in a dormitory for two adults.. However, on reaching there, they claimed to receive no acknowledgement and said they will allow for one night only. The rate we paid would cover only 1 night. The owner was very rude on the phone and refused to entertain the booking. He said we were welcome to complain to anyone / anywhere. He said he would de list from hotels.uk website.. We had to check out next day and search for another room. The breakfast provided was inadequate and for namesake only..
ussv
Stayed 2 nights in Jun 2019
Verified
8/10 Good
RICHARD
15 May 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le personnel est très accueillant.
Nous avons également profité d'un très bon petit déjeuner dans le jardin avec vie sur le lac Kivu.
RICHARD
Stayed 1 night in May 2018