Daily continental breakfast (MXN 140 per person)
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Reviews of Viajero Oaxaca Hostel

3 out of 5
Viajero Oaxaca Hostel
313 C. de Manuel Sabino Crespo Centro, Oaxaca, Oax.

Reviews

9.2

Wonderful

Rating 10 - Excellent. 13 out of 17 reviews" "
Rating 8 - Good. 1 out of 17 reviews" "
Rating 6 - Okay. 2 out of 17 reviews" "
Rating 4 - Poor. 1 out of 17 reviews" "
Rating 2 - Terrible. 0 out of 17 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the hostel experience and the people there and how accessible to everything was I really enjoyed the friendly faces and attentive service given to me by Jonathan Zepeda in giving me local information on food and tours, people like him make a staple of service to this great hostel
Stayed 1 night in May 2024

10/10 Excellent

Marcie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds with fans and a nice rooftop bar!
Stayed 2 nights in Apr 2024

10/10 Excellent

Alejandro, Spring Mountain

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The environment is definitely the best
Stayed 3 nights in Apr 2024

4/10 Poor

Laura

Disliked: Cleanliness
Stayed 1 night in Feb 2024
Response from Viajero Oaxaca Hostel on 21 Feb 2024
Hola Laura !Muchas gracias por calificarnos. Es muy importante tener visibilidad de nuestras áreas de oportunidad, entendemos que no siempre se tiene el tiempo, pero a todos los alojamientos nos ayude conocer las cosas en las que podemos mejorar.

6/10 Okay

Jess

Stayed 3 nights in Dec 2023
Response from Sindy Renteria on 3 Jan 2024
Gracias por tu calificación

10/10 Excellent

Milka

Travelled with family
Liked: Amenities, property conditions & facilities
Great staff, I booked via Expedia for 6 adults and 2 children ages 14 and 15, Expedia didn’t notify me that this Hostel only have guest 18 and older. When we got to the hostel after walking under the heavy rain with our heavy luggage, we were notified they don’t take people under 18 yrs of age. (Sounds like Expedia didn’t notify them of my two kids), we made a few calls to other hotels but everything was booked (we were in Oaxaca during busy celebrations), there was no where to go, we were wet, tired, hungry frustrated and scared, but thankfully Viajero Hostel staff made accommodations so we all could stay in one room including my teenage kids, with the condition that parents must stay with kids at all times and no drinking; well that was a no brainer! So we stayed the two nights I had booked. The room was clean, clean comfortable bunk beds with your own privacy, the place is great. Want to thank the staff. Expedia please update age limit and phone number to contact property! The only down side it’s wifi and phone signal were not great and towels not included, they cost it cost you 60 pesos fee per towel. Viajero Hostel thank you for help.
Stayed 2 nights in Jul 2023
Response from Sindy Renteria on 29 Nov 2023
Hola Milka!Thank you for your feedback! We apologize for any inconvenience and will address the issues with Expedia. We're glad our staff could assist you, and we appreciate your kind words. We'll also work on improving our wifi and phone signal. We hope to welcome you back in the future!

10/10 Excellent

Cruz yolanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Sindy Renteria on 29 Nov 2023
Hola Yolanda!Gracias por tomarte el tiempo de calificarnos positivamente.Te esperamos pronto en Viajero Oaxaca!

10/10 Excellent

Melanie

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We loved this hostel, it was so clean & pretty. They had a nice rooftop / bar area and allowed us to travel with our dogs for a small surcharge, that is why we picked this hotel.
Stayed 2 nights in Jul 2023
Response from Sindy Renteria on 29 Nov 2023
Hola Melanie!Thank you so much for your review! We're thrilled to hear that you loved our hostel and met your expectations. We understand that traveling with pets is important to many of our guests, and we're glad that our pet-friendly policy and small surcharge made your stay with your dogs possible. We hope to have the pleasure of welcoming you back in the future!

10/10 Excellent

Talia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SUPERÓ POR MUCHO MIS EXPECTATIVAS
Me encantó la experiencia en el hostal, el personal muy atento y amigable y las instalaciones bien cuidadas y limpias, además cuidan mucho que se mantenga el orden y el respeto entre huéspedes para poder descansar
Stayed 2 nights in Jan 2024
Response from Sindy Renteria on 31 Jan 2024
Hola Talia!!Agradecemos mucho tu reseña positiva. Nos complace saber que tu experiencia en nuestro hostal fue tan satisfactoria y que disfrutaste de nuestro personal atento, amigable y de nuestras instalaciones bien cuidadas y limpias. Mantener un ambiente de orden y respeto entre nuestros huéspedes es una prioridad para nosotros, ya que queremos que todos puedan descansar y disfrutar de su estancia al máximo.Esperamos poder recibirte nuevamente en el futuro. ¡Gracias por tu visita y por tu recomendación!Saludos cordiales

10/10 Excellent

Jose Lazaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar.
Un lugar muy bien ubicado, limpio y con personal muy amable, mi estancia fue muy agradable y en definitiva volveré a hospedarme ahí, el único detalle que tal vez algunos no les podría haber agradado fue no contar con agua caliente, pero para mi eso no es problema.
Stayed 2 nights in Dec 2023
Response from Sindy Renteria on 16 Jan 2024
Hola José!Nos complace informarte que el problema con la caldera ha sido resuelto. Agradecemos tu comprensión y paciencia. Esperamos que en tu próxima visita puedas disfrutar de una estancia sin contratiempos.Saludos!

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es una excelente opción para viajeros solos. El personal es muy amable, bonitas instalaciones y se encuentra a unas calles del centro. Aunque alquilé una cama en una habitación compartida para 6 mujeres, tuve la suerte de que nadie más llegara, así que tuve la habitación para mí sola. El único tema es que la regadera tiene agua tibia en lugar de caliente, una situación que me informaron desde mi llegada. Sin embargo, para compensar este inconveniente, me ofrecieron desayuno gratuito durante toda mi estancia, lo que estuvo bien.
Stayed 4 nights in Dec 2023
Response from Sindy Renteria on 12 Jan 2024
Hola Melissa!!¡Muchas gracias por tomarte el tiempo para compartir tu experiencia con nosotros! Nos encanta saber que disfrutaste tu estadía en nuestro hostal y que las instalaciones y el staff estuvieron a la altura de tus expectativas :)Lamentamos mucho saber que la regadera no cumplió con tus expectativas en cuanto a la temperatura del agua, cabe mencionar que ya le dimos solución a este problema.Apreciamos tu comprensión con respecto a este inconveniente y estamos contentos de que hayas disfrutado del desayuno gratuito como gesto de compensación. Tomaremos en cuenta tus comentarios para mejorar la experiencia de nuestros huéspedes en el futuro.Esperamos tener la oportunidad de recibirte nuevamente en el futuro y que puedas disfrutar ahora si de una experiencia aún mejor.Saludos cordiales

10/10 Excellent

Karla Nataly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sindy Renteria on 3 Jan 2024
Muchas gracias por tu calificación! Te esperamos pronto nuevamente

10/10 Excellent

Paola

Stayed 3 nights in Sep 2023
Response from Sindy Renteria on 29 Nov 2023
Gracias por hospedarte con nosotros.Te esperamos pronto!

10/10 Excellent

Maria del Rocio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper acogedor y seguro ✨
Response from Sindy Renteria on 29 Nov 2023
Hola Maria!Muchas gracias por tus comentarios.Te esperamos pronto en viajero Oaxaca.

6/10 Okay

Juan

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Jul 2023
Response from Sindy Renteria on 29 Nov 2023
Hola Juan!could you please share more details about your stay so that we can better understand the factors that led to your negative experience? Your feedback will help us improve and ensure that future guests have a more positive stay. Thank you for your time and consideration.

10/10 Excellent

Nathaly Lorena

Stayed 3 nights in Jul 2023
Response from Sindy Renteria on 29 Nov 2023
Hola Nathaly!Gracias por tu calificación !Es muy importante para nosotros.Te esperamos pronto en viajero Oaxaca.