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"Hotels.com doesn't pay to this hotel since long time ago, so they didn't let me stay. Moreover, the location hotels.com was giving me continuously was wrong. I spent like 4h talking with hotels.com agents and finally they didn't relocate me. And as the agents took me 4h asking the same question, when they told me I wasn't going to be relocated, it was too late to find another hotel on my own. So I had to sleep on the street. I talked with 5-6 agents and nobody cared about that and my safety. The...

"We had a great and peaceful stay at beautiful Lombok and would certainly return."

"Great spot very close to Medana bay when u have your boat there, staff are super friendly and pool is great "

"Incredible hotel with outstanding staff. The pool area was beautiful and quiet. The food we had was delicious and good value. We hope to return again one day!"

"Property is truly amazing,attended to our every need ,food was fantastic and sunrise boat breakfast is a must "

"Nice hotel but not in down town so night time feel so different in current Covid-19 situation.... Overall nice stay."

"Overall good experience and facilities "

"the room was nice, the location was good but i dont think the bathroom had been cleaned. also, there were no amenities as advertised, restaurant etc. "

"The rooms needs a small fridge. A bit variety on the menu in the restaurant. Scooter hire close by is an advantage, they also deliver "

"Beautiful scenery , people, easy riding around if you hire a scooter. Very peaceful ."

"Loved staying at The Sira. Truly. A must in Lombok. "

"Very friendly staff, someone is always available to help at front, amazing breakfast, convenient motor bike rental to explore area, comfy beds, very clean room. "

"Very comfortable bed & pillow. Like the shower facilities too. It will be good if hotel provides iron & iron board. Otherwise everything is Good."

"A little heaven in Lombok, thank you for the warm hospitality. All the staffs, drivers and the restaurant were really nice and welcoming. We also enjoyed the local foods, they are really delicious. Thank you Anema Wellness and Resort."

"Always good here !"

"В третий раз останавливаемся в Palapa , расподожение отличное , персонал отзывчивый , но чувствуется некоторый кризис .Дай бог все вернется на круги своя ."

"I have booked n request for double bed two room but they give me single bed n vary poor costumer service "

"A Legendary hotel, equipped with 1990's palatial splendor, Beautifully manicured gardens with water features. Great staff and service, located in a quiet beah front location."

"the hotel is to the standard you would presume for a 2 star hotel. you get what you paid for.. breakfast served at la chill was good but dont ask for any drink even water because you wont get it. I was served tap water... room was big but bathroom is very dirty, towels were horrible (take your own!) and house keeping didnt come our whole stay! very good location though, although a lot of noise from the restaurant till very late!"

"Horrible visit! The rooms were so dirty. It looked like it hadn't been cleaned since they opened it. The sheets were dirty and had so many stains, so we had them changed but there was still many stains on the new ones. The WIFI didn't work in the rooms at all for the whole visit because of "service" that we were not informed about before. My worst hotel experience ever and I would not even recommend it to my worst enemy!"