Hotel dekat On-The-Hill Cultural Arts Center

"Rooms were clean. Showers hot. Nice to stay for 2 days. Quiet. Rooms need updating. "

"Perfect location"

"First of all nobody should be allowed to stay at this property. From the outside it is scary looking. And I wasn't even sure that I was at the right property upon pulling into the parking lot so I drove around the back and it looked like Armageddon… So unkempt… Debris everywhere apparently they are redoing the rooms but to leave the back of the building looking like that is unacceptable. Clean it up. Also when I went inside to let them know I had arrived and got my keys I inquired as to the...

"This property is very out dated. It is need of upgrades. But if you a looking for a cheap stay and convenience then perhaps this can work. Please note that the breakfast is not worth mentioning. It's a pack of outmeal and teabags. Not even bagels, donuts or anything like that. A few pieces of fruit. There was some muffins but when I tried eating it was so stale and dry I almost choked."

"Air conditioning wirked properly"

"Hot tub was out of service "

"Na"

"Weird not having stairs to the second floor but great hotel. "

"Nice clean room. Bed and pillows real comfy. Friendly staff and located nice facinity of Hampton Coliseum and Mall. Pool was not as inviting. But overall stay was good and would stay again."

"Subject: Formal Complaint and Demand for Immediate Full Refund Dear Management, I am writing to formally submit a complaint regarding my recent stay at your property, which was wholly unacceptable and failed to meet basic hospitality and safety standards. Due to the severity of the issues experienced, I am requesting an immediate full refund to my original form of payment. Upon check-in, I was assigned a room that was visibly dirty and unsanitary. The comforter was soiled, the air...

"Room was clean and the staff was nice. I felt like the breakfast lacked a little. The Nescafé coffee bar was nice. "

"The staff was AMAZING! The room and property were clean and the ladies doing the breakfast were very quick to keep the tables cleaned between guests and to keep everything in filled. My four stars was only because the bed pillows smelled like sweaty head. I have very sensitive smell and could smell it through the pillow cases, please note that the pillowcases were clean it was just the smell of the pillows. Maybe time for a replacement. I will go back the next time I am in the area. ...

"Yes "

"Very convenient, safe, and a good price."

"There’s not a hot tub at this property which I’m very upset about because that was the main reason for choosing this hotel. My room wasn’t properly cleaned and i had to go behind and clean the fridge and microwave. Was told i would be refunded for breakfast because the staff has not been showing up but that didn’t happen. On a good note the staff was very personable and caring. "

"Friendly staff and clean room. It wasn't an issue for us, but the bathroom door did not shut. That could definitely be awkward for some people. I saw some notices on the walls about strict polices that were not mentioned online, including no more than 2 people per room and no guests, but it wasn't an issue in our case since we just needed a place to crash for the night. The exterior could use some sprucing up. There was a shopping cart full of bricks and a few mattresses just chilling out front....