Fasilitas properti

Ulasan untuk Renaissance Wind Creek Aruba Resort

4.5 out of 5
Renaissance Wind Creek Aruba Resort
L G Smith Boulevard 82, Oranjestad

Ulasan

9,0

Luar biasa

Penilaian 10 - Sangat Bagus. 843 dari 1231 ulasan" "
Penilaian 8 - Bagus. 226 dari 1231 ulasan" "
Penilaian 6 - Cukup Baik. 81 dari 1231 ulasan" "
Penilaian 4 - Buruk. 41 dari 1231 ulasan" "
Penilaian 2 - Sangat Buruk. 40 dari 1231 ulasan" "

9,4/10

Kebersihan

9,4/10

Staf & layanan

9,0/10

Fasilitas

9,2/10

Kondisi & fasilitas properti

9,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Daniel

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is our second time at the Renaissance Wind Creek and we will be going back again! The food is always delicious and fresh. The cabana guys are fantastic - especially Ludwig and Andrew! Jelle at LG steakhouse was a joy to have as our server. Abbi at Papagayo was the best! And Maria and Nicholas at Renaissance Island were always able to bring us what we wanted. The staff and grounds are top notch. Our favorite destination by far.
Menginap 4 malam pada bulan Mei 2024

10/10 Sangat Bagus

Arnela, Saint Louis

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 5 malam pada bulan Mei 2024

10/10 Sangat Bagus

Rebecca

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Mei 2024

10/10 Sangat Bagus

Lynette

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This a great property with friendly staff and good food. Access to Flamingo Island makes the stay even better!
Menginap 4 malam pada bulan Mei 2024

8/10 Bagus

Stephen, brookfield

Bepergian bersama teman
Disukai: Kondisi & fasilitas properti
We thought that the constant "beat" music should be evening fare... more sedate music for morning and afternoon.
Menginap 3 malam pada bulan Mei 2024

10/10 Sangat Bagus

Jannette

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great stay. Nice clean property. Good dining options although we onky ate in the hotel twice. Pool area is a bit small and only a couple of lounge chairs. People are out claming the chairs as early as 8am. Private island makes up for it. Awesome to see the flamingos walking around. Go early if you want to get a good spot with a umbrella. Definetly reccomend!
Menginap 5 malam pada bulan Mei 2024

8/10 Bagus

Julian

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff members are wonderful!!! Such excellence customer service! They were very knowledgeable, respectful, and patient. They make you feel like family.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Renaissance Aruba pada tanggal 16 Mei 2024
Dear Julian, Thank you for your wonderful review! We're delighted to hear that our staff provided excellent customer service and made you feel like family. Your kind words mean a lot to us and will be shared with our team.We look forward to welcoming you back soon.Best regards,

8/10 Bagus

Nekeia

Disukai: Staf & layanan, kondisi & fasilitas properti
It was wonderful staff was very pleasant and helpful
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Melisa Maduro ~ Guest Service Manager pada tanggal 13 Mei 2024
Dear Nekeia, Thank you for your review. We're delighted to know that you had a wonderful time and that our staff was helpful and pleasant as expected. We hope you see you back soon in sunny Aruba. Warm regards,

8/10 Bagus

Karan

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Staff at the bar was not good front desk good drivers very good but the bar was awful
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Renaissance Aruba pada tanggal 13 Mei 2024
Dear Karan, Thank you for taking the time to share your feedback. We're glad to hear that you found our front desk staff and drivers to be very good. We apologize for any inconvenience you experienced at the bar and will address this with our team. We appreciate your input and hope to have the opportunity to provide a better experience in the future.Regards,

10/10 Sangat Bagus

Destini

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing stay! Everything was perfect. Staff very helpful
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Renaissance Aruba pada tanggal 13 Mei 2024
Dear Destini, We're delighted to hear that you had an amazing stay with us! Thank you for your kind words about our staff. We strive to provide exceptional service, and we're glad they could assist you. Looking forward to welcoming you back again soon!Regards,

6/10 Cukup Baik

Alexis

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Stay was perfect but they say private beach & when you get there it’s more like a lake.
Menginap 5 malam pada bulan Mei 2024
Tanggapan dari Renaissance Aruba pada tanggal 13 Mei 2024
Dear Alexis,Thank you for your feedback! We're delighted you enjoyed your stay and hope to see you again soon.Regards,

10/10 Sangat Bagus

Jennifer

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was great and so is the staff
Menginap 5 malam pada bulan Mei 2024
Tanggapan dari Renaissance Aruba pada tanggal 10 Mei 2024
Dear Jennifer, Thank you for your positive feedback! We're thrilled to hear that you had a great experience with us and that our staff contributed to making your stay enjoyable. We hope to have the pleasure of welcoming you back soon for another wonderful experience.Warm regards,

6/10 Cukup Baik

Bryan

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Not worth the cost. Just pay the day pass for the private island. Staff friendly and accommodating. Food mediocre. The end.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Renaissance Aruba pada tanggal 10 Mei 2024
Dear Bryan, Thank you for taking the time to share your feedback with us. We appreciate your comments regarding our friendly and accommodating staff. We're sorry to hear that you found the food to be mediocre and that you felt the experience was not worth the cost. Your input is valuable to us, and we will use it to improve our offerings. We hope to have the opportunity to welcome you back and provide a better experience in the future.Best regards,

10/10 Sangat Bagus

Fior

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Highly recommended
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Renaissance Aruba pada tanggal 10 Mei 2024
Dear Fior, Thank you for your high recommendation! We greatly appreciate your endorsement and are thrilled that you enjoyed your experience with us. We hope to welcome you back soon for another memorable stay.Warm regards,

6/10 Cukup Baik

Allahni

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Renaissance Aruba pada tanggal 6 Mei 2024
Dear Allahni, Thank you for your review. We value your opinion and would love to learn more about your experience to better address any concerns you may have had during your stay. If you have a moment, could you please provide additional details so we can improve our services?Regards,

8/10 Bagus

Carol, Lake Mary

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We had a room next to the bar and it was extremely LOUD. I thought someone was outside fighting. I wanted to relax and enjoy a quiet evening but I was unable to.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Renaissance Aruba pada tanggal 6 Mei 2024
Dear Carol, We sincerely apologize for the disturbance caused by the noise from the nearby bar during your stay. Providing a peaceful and relaxing environment is essential to us, and we regret that we fell short of meeting your expectations in this regard. Your feedback is invaluable, and we will take immediate steps to address this issue to ensure that future guests can enjoy a tranquil experience. Thank you for bringing this matter to our attention, and we hope to have the opportunity to welcome you back for a more peaceful stay in the future.Regards,

10/10 Sangat Bagus

VITA

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Amazing place to stay
Menginap 6 malam pada bulan Februari 2024
Tanggapan dari Renaissance Aruba pada tanggal 6 Mei 2024
Dear Vita, We greatly appreciate your positive feedback! It's wonderful to hear that you had a fantastic experience during your stay with us. Your satisfaction is very important to us, and we're glad to have been a part of making your visit enjoyable. We look forward to hosting you again in the future!Regards,

6/10 Cukup Baik

Maresa

Menginap 4 malam pada bulan April 2024
Tanggapan dari Renaissance Aruba pada tanggal 6 Mei 2024
Dear Maresa, Thank you for your review, although we're disappointed to see your rating. We're committed to providing exceptional experiences for all our guests and would appreciate any insights you can provide about where we may have missed the mark.Regards,

10/10 Sangat Bagus

luis g, Port St. Lucie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved the staff on iguana beach. They ensured the guests were treated as valued visitors and always added a personal touch with friendliness and professionalism. Your check-in process needs to be improved. Stood on line for over 45 minutes before attended. Need to take a page from Puerto Rico where all hotel employees always greet passing guests with good morning/afternoon/evening. I had to initiate the greetings.
Menginap 6 malam pada bulan April 2024
Tanggapan dari Renaissance Aruba pada tanggal 3 Mei 2024
Dear Luis G, Thanks for your feedback! We're glad you loved our Iguana Beach staff. We apologize for the lengthy check-in process and the lack of greetings. We'll work on improving both aspects. We hope to welcome you back for a better experience next time!Regards,

10/10 Sangat Bagus

Josephine

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I stayed at Renaissance Wind Creek Aruba Resort (Ocean Side) in a suite which included a bedroom, a bathroom, half-kitchen, balcony and a living with with a pull out sofa bed. We had two pools, one with a swim up bar, and a beach lagoon. There was also direct access to a boat that brought you to their private island, Renaissance Island, where you could swim with flamingos. I think just this part made the entire resort worth it. Food and drink prices were decent, almost as much as it was outside. There was a shuttle connecting to the other property that was closer to downtown so it was convenient to get to dinner or lunch or shopping.
Menginap 5 malam pada bulan April 2024
Tanggapan dari Renaissance Aruba pada tanggal 2 Mei 2024
Dear Josephine, Thank you for your review! We're thrilled you enjoyed your stay at Renaissance Wind Creek Aruba Resort (Ocean Side). It's great to hear you liked our suite and amenities, especially the direct access to Renaissance Island. We're glad you found our food and drink prices reasonable and that our shuttle service made it convenient to explore downtown. We hope to welcome you back soon!Regards,

10/10 Sangat Bagus

Linda, Charlotte

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful resort! Staff is extremely nice and accommodating. . Private island is amazing as are the Cabanas! Never felt crowded at all. Plenty of room to relax in the sun or shade and lots of options. Pools, Lagoon or the Island!
Menginap 5 malam pada bulan April 2024
Tanggapan dari Renaissance Aruba pada tanggal 2 Mei 2024
Dear Linda, Thank you for your glowing review! We're thrilled to hear that you enjoyed your stay at our beautiful resort. It's fantastic that you found our staff extremely nice and accommodating, and that you had a wonderful experience on our private island and in our cabanas. We're delighted that you never felt crowded and had plenty of room to relax in the sun or shade, with plenty of options including pools, the lagoon, or the island. We appreciate your kind words and hope to welcome you back for another amazing stay soon!Regards,

10/10 Sangat Bagus

Melanie

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The best part about this vacation was the private beach which had an adults only section.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Renaissance Aruba pada tanggal 30 Apr 2024
Dear Melanie, Thank you for your review! We're thrilled to hear that you enjoyed the private beach, especially the adults-only section. Providing a serene and exclusive environment for our guests is important to us, and we're delighted that you appreciated this feature. We hope to welcome you back for another relaxing getaway in the future!Warm regards,

10/10 Sangat Bagus

Rodney L

Menginap 3 malam pada bulan April 2024

10/10 Sangat Bagus

Cheyenne

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Will be returning!
Menginap 5 malam pada bulan April 2024
Tanggapan dari Renaissance Aruba pada tanggal 29 Apr 2024
Dear Cheyenne, Thank you for the fantastic rating! Your feedback means a lot to us. We'd love to hear more about what aspects of your stay you enjoyed the most so we can keep delivering great experiences.Regards,

10/10 Sangat Bagus

Shareen

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great Service and Staff!! Everyone was friendly and accomodating.Perfect location easy walkability and very safe!!
Menginap 3 malam pada bulan April 2024
Tanggapan dari Renaissance Aruba pada tanggal 29 Apr 2024
Dear Shareen, Thank you for your kind words! We're thrilled to hear that you enjoyed our service, staff, and convenient location. Providing a safe and welcoming environment for our guests is our top priority, and we're delighted that you felt at ease during your stay. We hope to welcome you back again soon for another fantastic experience!Regards,

10/10 Sangat Bagus

Wilfred, Woodside

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan April 2024
Tanggapan dari Renaissance Aruba pada tanggal 29 Apr 2024
Dear Wilfred, Thank you for the outstanding rating! We're thrilled you had a fantastic experience with us. We'd love to know more about what made your stay so enjoyable so we can continue providing exceptional service.Regards,

10/10 Sangat Bagus

Fang

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Renaissance Aruba pada tanggal 29 Apr 2024
Dear Fang, Thank you for the perfect score! We appreciate your feedback and hope to welcome you back soon.Regards,

10/10 Sangat Bagus

Bernarda Mabel De Los

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property was clean and great service
Menginap 3 malam pada bulan April 2024
Tanggapan dari Renaissance Aruba pada tanggal 23 Apr 2024
Dear Bernarda Mabel, Thank you for your kind words! We're delighted to hear that you found our property clean and that you received great service during your stay.Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another wonderful experience in the future.Warm regards,

6/10 Cukup Baik

Corrinne

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Since we stayed here in 2022, the rooms have been renovated - they are smaller (rollaway no longer fits in King Suite bedroom), and it's louder (less soundproof from hall). The toilet faces the shower, which has a towel bar on the door, and they are now so close together that we hit our heads on the towel bar. Pool area and beach are a delight.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Renaissance Aruba pada tanggal 23 Apr 2024
Corrinne, Thank you for your feedback on your recent stay. We're glad you enjoyed the pool area and beach. We apologize for any inconvenience from the room changes. We'll review your comments for future improvements.If you have any more feedback or preferences for your next visit, please let us know. We hope to welcome you back soon.Warm regards,

10/10 Sangat Bagus

Christopher

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This property allows you to be away from the crowded beaches and allows access to a private island that can’t be beat. Plenty of food options within a 2-8 minute walk.
Menginap 5 malam pada bulan April 2024
Tanggapan dari Renaissance Aruba pada tanggal 23 Apr 2024
Dear Christopher, Thank you for your wonderful review of Renaissance Ocean Suites! We're delighted to hear that you enjoyed the unique experience of our property, which offers a serene escape from crowded beaches along with access to our private island.It's great to know that you found the range of food options within a 2-8 minute walk convenient. We aim to provide our guests with a variety of dining choices to suit every taste.We appreciate your kind words and hope to have the pleasure of welcoming you back for another unforgettable stay.Warm regards,

4/10 Buruk

Luis

Bepergian dalam rombongan
Disukai: Kebersihan
Renaissance Ocean Suites does not have a Gym. It does not have a beach. The island belonging to the Renaissance is full of rocks. They should take it upon themselves to clean up the rocks. Rooms are old looking and not updated. I felt like the rooms are from the 80s. Anyone looking for a beach? This place is not for you. If you wanna shop, then great, otherwise no bueno.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Renaissance Aruba pada tanggal 23 Apr 2024
Dear Luis, Thank you for taking the time to share your feedback about your recent stay at Renaissance Ocean Suites. We appreciate your thoughts and want to address your concerns.We regret to hear that you were disappointed by the lack of a gym and what you felt was an outdated appearance of our rooms. We'd like to clarify that we do have a gym available on the Renaissance Island, as well as another gym at the Marina Resort for guests' use.Regarding the beach, we do have a small beach area available for guests to enjoy at the Renaissance Ocean Suites and of course on our Private island. Additionally, while the island does have some rocky areas, we strive to maintain its natural beauty. However, we're glad to know you appreciated the proximity to shopping options.We hope you will consider staying with us again, allowing us the opportunity to provide you with an improved experience.Warm regards,

10/10 Sangat Bagus

Leila

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent resort for our first time in Aruba! Definitely will be coming again!
Menginap 5 malam pada bulan April 2024
Tanggapan dari Renaissance Aruba pada tanggal 23 Apr 2024
Dear Leila, Thank you for choosing Renaissance Ocean Suites for your first visit to Aruba! We're thrilled to hear that you had an excellent experience with us.It's wonderful to know that you enjoyed your stay so much that you're already planning to come back. We can't wait to welcome you again for another memorable stay in paradise!If you have any specific preferences for your next visit, please don't hesitate to let us know. We'll be more than happy to assist in making your return even more enjoyable.Warm regards,

10/10 Sangat Bagus

Mexaline

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This resort is beautiful and we loved sitting at the bar enjoying drinks. We had a room at the top floor (6th floor) with an island view. The staff went above and beyond to make sure that we were satisfied with food and drinks. The free boat to Flamingo island with the resort stay was amazing as well. We loved our stay.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Renaissance Aruba pada tanggal 18 Apr 2024
Dear Mexaline, It's fantastic to hear you loved the bar drinks and the free boat to Flamingo Island. We can't wait to welcome you back for another great experience!Warm regards,

10/10 Sangat Bagus

Allyn, Basking Ridge

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent stay for families as well as couples. Hotel is beautiful and staff friendly. And the best is of course Flamingo Island!!
Menginap 2 malam pada bulan April 2024
Tanggapan dari Renaissance Aruba pada tanggal 18 Apr 2024
Dear Allyn, We appreciate your fantastic review! It's wonderful to hear that your stay with us was excellent for both families and couples. Your compliments about our stunning hotel and welcoming staff are truly valued.We're thrilled that you had the opportunity to enjoy Flamingo Island, one of our most cherished amenities! We eagerly await the chance to host you again for another memorable experience.Warm regards,

10/10 Sangat Bagus

Neleen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Renaissance Resort Is The Utmost BEST 5 STAR Resort . Each And Everyone Was So Welcoming , Nice , Friendly Homely And I Could Go On And On . The Hotel Is Very Clean All The Staff And Guest That I Met Was Very Nice And Friendly .The Rooms Are Very Huge And The Furniture Are Very Modern And Unique .My Suite Was On The 5 th Floor And My Room Had Ocean View , Sea View & Garden View So You Know It Felt Like I Was In HEAVEN !!! MISS ICOLYN My Houskeeper Wonderful !!! Whenever We Go On Our Days Activities And Come Back The Room Was Always Ver SPOTLESS , SPARKLING CLEAN , NEAT FRESH AND EVERYTHING WAS ON POINT. ALWAYS. We Wished We Could Have Stayed For Another Week . Everyone Was Wonderful And Treated Us With RESPECT And DIGNITY .Will Recommend Renaissance Resort To Everyone Who Wants ato Go To Aruba Anyday . There Was Nothing That I Didn't Like About My Stay At The
Menginap 6 malam pada bulan April 2024
Tanggapan dari Renaissance Aruba pada tanggal 18 Apr 2024
Dear Neleen, Thank you for your wonderful review of the Renaissance Resort! We're happy that you enjoyed your stay and that everything exceeded your expectations. Your kind words about our staff, facilities, and accommodations mean a lot to us. We can't wait to welcome you back for another fantastic experience!Warm regards,

10/10 Sangat Bagus

Marcela Cristina Rugel

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff and facilities exceptional.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Renaissance Aruba pada tanggal 18 Apr 2024
Dear Marcela Cristina, Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you found our staff and facilities exceptional during your stay.Providing exceptional service and a comfortable environment for our guests is our top priority, and it's always rewarding to know that we've met your expectations.We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another outstanding experience in the near future.Warm regards,

10/10 Sangat Bagus

Tyanedra

Disukai: Kondisi & fasilitas properti
Menginap 3 malam pada bulan April 2024
Tanggapan dari Renaissance Aruba pada tanggal 15 Apr 2024
Dear Tyanedra, Thank you for your wonderful 5-star review! We're delighted that you had a fantastic experience with us. If you have any further feedback or if there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We can't wait to welcome you back soon!Regards,

6/10 Cukup Baik

Eugene

Menginap 5 malam pada bulan April 2024
Tanggapan dari Renaissance Aruba pada tanggal 3 Mei 2024
Dear Eugene, Thank you for your feedback, it's truly appreciated. I would love to understand more about why you rated us a 3 out of 5, as your insights are valuable in helping us make any necessary improvements for future guests.Regards,

10/10 Sangat Bagus

John

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved having access to Flamingo Beach any time we wanted. Staff was wonderful
Menginap 6 malam pada bulan April 2024
Tanggapan dari Renaissance Aruba pada tanggal 11 Apr 2024
Dear John, Thank you for sharing your experience! We're thrilled you enjoyed the convenience of Flamingo Beach access and found our staff wonderful. We look forward to hosting you again soon!Regards,

10/10 Sangat Bagus

Cynthia

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved everything about the property except the fact that Flamingo Beach was the rockiest beach I ever visited. Really put a damper in the day. Bring water shoes and you should be okay.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Renaissance Aruba pada tanggal 10 Apr 2024
Dear Cynthia, Thank you for sharing your feedback. We're thrilled you loved everything about our property. We apologize for any inconvenience with the rocky condition of Flamingo Beach. We appreciate your suggestion to bring water shoes and will take this into consideration for future guests. We hope to welcome you back for another enjoyable stay.Best regards,

8/10 Bagus

John

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great property and highly recommend staying here as adults or with kids. Great pool and private island. The food and drinks are very good especially for an all inclusive. The only thing I would do differently is never book through Expedia and I personally won't again. I booked an all inclusive package or what Expedia called all inclusive but it was a small drink credit. So after paying 12k for everything I had to pay another 3k when checking in to become all inclusive. Also our flight changed from a day trip to an overnight on the way back and we got bumped because it was oversold and since we used Expedia were were the first to go.
Menginap 5 malam pada bulan April 2024
Tanggapan dari Renaissance Aruba pada tanggal 10 Apr 2024
Dear John, Thank you for your review. We're delighted you enjoyed our property, pool, and amenities. We apologize for any inconvenience with your Expedia booking. We hope to welcome you back for a seamless experience.Best regards,

6/10 Cukup Baik

Eliza

Menginap 3 malam pada bulan April 2024
Tanggapan dari Renaissance Aruba pada tanggal 29 Apr 2024
Dear Eliza, Thank you for sharing your rating. We value your feedback and wish we had more information to better understand how we can improve your experience in the future. We appreciate your insights and hope to have the opportunity to exceed your expectations on your next visit.Regards,

6/10 Cukup Baik

Anna

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan
Tidak Disukai: Fasilitas
Room and property dated with worn out furniture in lobby. Not enough loungers for guests. Our room was off the elevator and felt like I was sharing a room with the entire hotel. Sooo Loud and at some points people would bang on the wall to hit the open door button which was on the other side of where we slept.
Menginap 6 malam pada bulan Maret 2024
Tanggapan dari Renaissance Aruba pada tanggal 4 Apr 2024
Dear Anna, We sincerely apologize for the inconveniences you experienced during your stay. Your feedback is invaluable to us, and we are committed to addressing these issues promptly to ensure a more comfortable experience for our guests in the future. Thank you for bringing these matters to our attention.Regards,

10/10 Sangat Bagus

Mitch

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Felt welcome as soon as we got there,
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Renaissance Aruba pada tanggal 2 Apr 2024
Dear Mitch, Your warm welcome is truly appreciated! We're happy to hear that our efforts to create a welcoming atmosphere were felt right from the start. Thank you for sharing your experience, and we can't wait to host you again!Regards,

10/10 Sangat Bagus

Sharon

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Went with my husband, and we stayed on the family friendly side, which was wonderful! Great pools, and on the beach side! We love Flamingo Island, which had an adults only beach, and a family friendly beach! Absolutely wonderful!
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Renaissance Aruba pada tanggal 4 Apr 2024
Dear Sharon, Thank you for sharing your positive experience! We're thrilled to hear that you and your husband enjoyed your stay on the family-friendly side of our resort. It's fantastic to know that you had a wonderful time at the pools and on the beach. We're delighted that Flamingo Island provided the perfect balance with its adults-only and family-friendly beaches. Your feedback means a lot to us, and we hope to welcome you back for another fantastic stay in the future!Regards,

8/10 Bagus

Walter

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Really nice property near the airport. Had a small plaza adjacent to property with several dining options.
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Renaissance Aruba pada tanggal 2 Apr 2024
Dear Walter, Thank you for sharing your experience with us! We're glad to hear that you found our property to be a pleasant place to stay near the airport. It's wonderful that you enjoyed the convenience of having a small plaza with several dining options right next to us. We appreciate your feedback and look forward to hosting you again for another enjoyable stay!Regards,

8/10 Bagus

Savanna

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Renaissance Aruba pada tanggal 2 Apr 2024
Dear Savanna, We appreciate you taking the time to share your thoughts. If there is anything specific that we can do to improve and earn that extra star next time, please feel free to let us know. We hope to have the opportunity to exceed your expectations during your next visit.Regards,

10/10 Sangat Bagus

Romana

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent dining and drink experiences with the all inclusive package!!
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Renaissance Aruba pada tanggal 2 Apr 2024
Dear Romana, Thank you for sharing your feedback! We are thrilled to hear that you had an excellent dining and drink experience with our all-inclusive package. Our team works hard to provide exceptional service and delicious options for our guests, and we're delighted that you enjoyed it. We hope to have the pleasure of welcoming you back again in the future!Regards,

6/10 Cukup Baik

Kai, Wauwatosa

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Rooms small and outdated.. the rooms are a true 3 star hotel.. looks like a 70’s motel, decor to match
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Renaissance Aruba pada tanggal 28 Mar 2024
Dear Kai, Thank you for sharing your feedback with us. We're sorry to hear that our room size and décor did not meet your expectations. Your comments are valuable to us, and we'll take them into consideration as we continue to make improvements to enhance our guests' experiences. We hope to have the opportunity to welcome you back and provide you with a more satisfying stay in the future.Best regards,

10/10 Sangat Bagus

Fidel

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We enjoyed our stay! The staff was friendly and helpful! We would definitely book again.
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Renaissance Aruba pada tanggal 28 Mar 2024
Dear Fidel, Thank you so much for your wonderful review! We're delighted to hear that you enjoyed your stay and that our staff made a positive impression on you. Your kind words mean a lot to us, and we look forward to welcoming you back for another fantastic experience in the future.Warm regards,