Search Beach Resorts & Hotels in Orient

"It was a nice hotel for what we needed was clean nice bagel breakfast. The yogurt bar was awesome."

"No hot tub, no breakfast, very dirty and run-down. Half the building was being renovated because of a bad fire involving 3 floors! Strong fire smell and broken elevator. They tried to put us in a room right next door to 10 rooms we could barely walk by doors, tools insulation and workers hammering and drilling. Moved us to the other end and downstairs. Still strong fire smell. Pool was dirty and stuff floating around. Hot tub boarded up and sauna no where to be found. We have stayed here before and it's sadly gotten so bad. Only positive thing was the staff. Unless your desperate stay away."

"Clean room. Breakfast not "curated," just normal continental fare. Ice machines not indicated on emergency map plan on door. After fruitless ice hunt, had to ask at front desk. Elevator floor buttons confusing: button "4" is floor four, that I can figure; but what is button "4R" next to it? Dispenser pumps in shower disappointing, typical "progress." Small stuff but add up to lessen stay quality. "

"Great area, nice informal staff, great room!"

"Everything was fine just needs a more of a remodel, everything seemed old. The TV was barely working, the tub was clean but then when I turned on the whirlpool it got dirty. Hallway smelled weird but the room was fine. "

"The hotel is always near and clean for our stays. A few things were a bit off the usual experiences. A desk employee on the 12th was a bit unprofessional when we inquired if our room was ready. The person who checked us in when our room was ready was great. The pool was cold on the second day due to new water added. Tried to get breakfast to go this morning from the Iron no one ever came to take our order despite a gentleman telling us someone would be over. Overall our experiences have been very good here but not quite hitting the mark on this trip. "

"forgot credit card at front desk at check in. was never notified while there. Drove an hour back to get card and was told they didnt have access to it. Called next day, card is now missing. Left cell and info (which they already had) and asked for manager to call me back asap. Never got a call. will never stay there again."

"Great location to all Mystic activities and great room for a family of 5. "

"Our family of four stayed for 3 nights in a two bedroom suite with ocean views. We booked it last minute for spring break. Overall, we had an amazing time and enjoyed our stay despite the cold temps. The room was clean. I saw no obvious signs of aging of furniture, fittings and walls - a huge plus given the volume of people it must see. We chose to have breakfasts, lunches and one evening's dinner outside of the resort. The only area I thought they could have done better is the consistency of the communication and countenance of the staff. Front desk was excellent - smiles, eye contact and clear communication. Cleaner was happy, smiles and positive. Gigi's maitre d' was polite and prompt but we're out of New York, it'll be nice to have some warmth through a smile and eye contact. Similarly, while one evening's waiter, Felix, was phenomenal in his ability to connect professionally with us, the next night's waiter did not. I can understand that they must see a variety of individuals every day and it can wear on their emotions (perhaps some individuals are rude to them?) but they are in customer facing roles and each new table is an opportunity to bring some warmth and enjoyment to a new customer's experience. We'd go again and adjust our expectations of Gigi's dining experience. "