8/10
AC wasn't working and lacked any help with fixing. We love Regal Palms and try to stay here when we are visiting Florida. The staff is very nice, the pools are great. The lazy river got a bit rowdy on the weekends this time (teenagers).. Our reservation was subbed out to United Vacation rentals and our AC was not working later in the evening on our first night. They sent out a technician the next day who had us run the fan vs the AC. Thank god we spent days at the theme parks because it fealt muggy in our condo during the day. The evenings were tolerable. No one fixed the AC or rectified the issue our whole stay! There should have been some compensation for this issue. Makes us worry about booking again through Expedia and at the Regal Palms next vacation : (

AMY KATHRYN DU
Menginap 8 malam pada bulan Juni 2025